Publications 10/22/2022 80 Main St. Westford MA 01886 . Call with questions about stamps or orders placed online through The Postal Store. Complaints Complaints against the government Consumer product and service complaints . USPS Customer Service District Offices - postalwork.net 25 Dorchester Ave. Boston MA 02205-9602. Today I receive notice that they said they did deliver it right. Postal Bulletin 22225 > Consumer Affairs Manager Retail Manager Consumer Industry Contact Manager (CIC MGR) . BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. they make an Incident stating **** postal office will Investigate themselves on the theft and reach back out to me. Postal Inspection Service. eDoc Technical Support for Mailers, Mailers' Technical Advisory Committee (MTAC), Membership and Administrative Information, MTAC Meeting Agendas, Presentations and Webinars, User Group, Work Group, and Task Team Information, PCC Postal Administrators Quick Start Guide, For ideas on new or existing Promotions, please fill out, Looking to implement tech in your mail? PO Box 51234. Complaint About Mail Service Use the USPS website's Email Us form. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. This presentation provides instructions for applying for access to the IV Mail Tracking & Reporting application (IV-MTR). Postal Bulletin 22225 > NATIONAL CONSUMER PROTECTION WEEK March 2-8, 2008 > Area Consumer Affairs Managers and Customer Service Program Specialist Contacts District Name GBPCC Industry Contact: Timothy O'Connell. The number for that office is. Consumer Affairs - USPS Saturday 8 AM 6 PM ET, Federal Communication Commission (FCC) Telecommunications Relay Services (TRS) TTY Access for Deaf & Hard of Hearing. I understand that a complaint submitted anonymously may limit the OIGs ability to investigate, particularly if questions come up that only you can answer. If you're asking about a package or service that gave you a USPS Tracking number or confirmation number (e.g. At this point it feels like willful disrespect. . Alert Postal Inspectors to the problem and prevent others from being victimized. 11/16/22 I had ordered a package that was delivered on November 16th, 2022 but when I went to the post office it wasnt in my P.O. Select your state or territory from the alphabetical listing. Instagram. Contact Us | USPS For website-related issues only, contact the, For the hearing impaired, please call our TTY at 1-866-OIG TEXT (, Equal Employment Opportunity and Diversity Statement, Reasonable Accommodation Written Procedures. 1-800-610-8734 On the website, you can also file a claim or request a refund for shipping. Hours of Operation USPS Contacts for Mail Delivery and Service Issues If you want to make an official complaint because you are unable to get resolution from your local post office, contact your District Consumer Affairs Office. Complaints about consumer products and services | USAGov To locate a Consumer Affairs office, enter a city and state abbreviation or ZIP Code (Example, Seattle WA or 98111). They also can contact Postal officials nationwide electronically and immediately refer your issue to the appropriate local Postal manager who is in the best position to deal with your concerns. For more details and a full list of services, go to FCC Telecommunications Relay Services. For general information, how-to steps, or to learn more about USPS products and services, check our FAQs. Saturday 8 AM - 6 PM ET. Make a General Inquiry All Rights Reserved. Postal Contacts : Greater Pittsburgh Postal Customer Council If youd like to speak with a representative about another issue with your package, please call us. The webpage is organized to provide consumers . ***** and *** never do this. Every other business has to have insurance to cover any mishaps or negligence so why can post office get away with it? Office of the Consumer Advocate Consumer Affairs Office Locator | PostalPro - USPS Customer Care Center USPS-NCSC 225 N. Humphreys Blvd Ste 501 Memphis, TN 38188-1001 We encourage your questions, comments and feedback, and look forward to . Email: USPS Customer Service They have no proof but close my claim. Monday Friday 8 AM 8:30 PM ET *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Learn where to complain about a postal employee or facility. (248) 546-7107. Postal facilities are closed on federal holidays. Niles Post Office - Local Branch 6977 W Oakton St. Niles, IL 60714-9998 Phone: 847-967-8852 CONSUMER AFFAIRS - UNITED STATES POSTAL SERVICE 433 W Harrison ST. Ste 4010 Chicago, IL 60699-9876 Phone: 1-800-ASK-USPS Fax: 312-983-8422 More resources click here But some circumstances warrant notifying us here at the OIG, or the U.S. To get help with stamps or other USPS merchandise, please see the following resources: 1-844-737-7826 *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. Copyright 2023 by United States Postal Service Office of Inspector General, Equal Employment Opportunity and Diversity Statement, Reasonable Accommodation Written Procedures. Use their online contact form. If you have trouble using one of the following, please give us a call. Select your state or territory from the alphabetical listing. USAGov is the official guide to government information and services . Something should be done and they need to be held accountable. Call to order free shipping boxes, envelopes, and postal forms, or to report a problem with your shipping supply order. This occurs when an employee with authority takes or fails to take, or threatens to take, a personnel action against another employee because such employee made a protected disclosure. i have posted on ******* and ******** about the bad **** in ****. He gave me my letter and said something about how he couldn't deliver it because a truck was blocking him. Customer Reviews are not used in the calculation of BBB Rating. I have complained several times (at least 4 if not 5) times over the last couple years about **** leaving packages outside our gate where they can be seen and stolen, something that happens frequently in my neighborhood. ConsumerAffairs - Contact Us BBB Business Profiles generally cover a three-year reporting period. I want to to know to who? GBPCC USPS Contact: George Kippenhan . Find the "TRS Telephone Numbers" section to get the specific number you need. Please enter the USPS Tracking number or confirmation number if available. Four complaints and four claims have been filed with the ************* ************** and no one is doing anything about it. Use our online form to answer a few questions about your issue. Monday Friday 8 AM 8:30 PM ET USAGov Contact Center Ask USA.gov a question at 1-844-USAGOV1 (1-844-872-4681) Find us on social media Facebook. I had to go to post office and pay ***** to have the locks changed. Greater Boston Postal Customer Council - Contact I do not want to get anyone into trouble and I certainly do not want to jeopardize anyone's job, but this is disrespectful behavior that needs to be fixed. To locate the post office nearest you: click here. Box or the front desk has not received it. They say you can call the direct line for further assistance but they a NEVER answer their phone. Area Consumer Affairs Managers and Customer Service Program - USPS To find your local District Consumer and Industry Affairs Office: click here. I call the customer service to complain about **** postal services handling of my claim i fear they may be stealing packages at this point. Average of 1 Customer Reviews. You must have JavaScript enabled to use this form. The postal carrier keeps holding my mail for no reason. I will lose out on $700 because I now have to wait until Friday to pick up my package. 2) Local Post Office: Local postmasters are responsible for ensuring that their customers receive prompt and efficient delivery and retail services. PDF "All About the USPS" The most common questions have to do with tracking packages or delayed delivery. What is the best way to contact the United States Postal Service? See details. Check our Informed Delivery FAQs if you have questions about the feature, would like to learn how to sign up, or need technical assistance. Hours of Operation If your complaint is not resolved, you can: United States Postal Service Postal Service about lost or stolen mail or mail fraud. This last time it was marked that they hand delivered it to me (what are my locked apt mail box for then?) There is no reason my package shouldn't have been delivered. i do not know how to email. Monday Friday 8 AM 8:30 PM ET Federal government websites often end in .gov or .mil. Ask a real person any government-related question for free. I find it odd that, even after several complaints, they just can't seem to deliver corrections and proper training on this matter. Our mailing address is: USPS Office of Inspector General,1735 N. Lynn Street, Arlington, VA 22209-2020. Provides information from the Postal Service to customers on Postal policy and procedures. The .gov means its official. 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