You will be responsible for all costs you incur to join the vessel at the next port. It is also your access card to your stateroom. This will help prevent delays in obtaining pre You can also complete your health assessment and book shore excursions prior to your cruise. We don't do spa or specialty dining. Soon as we could on board we had our list of excursions we wanted to do (with a 2nd choice) and all were available. Depending on the handset and the carrier the user may be required to select Roam on the handset. Any amount in excess of this allowance will be not be allowed onboard. Holland America Line has recently won the following environmental honors: Green Gateway Award: Port of Seattles Green Gateway Partners Award program, 20102016, and the Technology Innovator Award in 2015, Blue Circle Award: Port Metro Vancouvers EcoAction program for commitment to sustainability, 20102014. On 2/10/2019 at 2:00 PM, Queeniecruiser said: 19952023, The Independent Traveler, Inc. HAL reserves the sole right to determine the method of compensation made to guests. WebFind the best cruise and vacation deals on the Internet, make cruise and hotel and reservations online, and research vacation destinations online at Dream Vacations Allsuch requests should be made before sailing through your travel advisor. If you are pregnant, please provide a medical note from your physician stating the expected due date and confirming your medical fitness to travel. Note: If you have purchased air transportation independently from Holland America Line, you will be responsible for any and all expenses incurred when joining the ship in progress. Tips? Travelers checks may be cashed at the front office to make your deposit. Representatives are available 24 hours a day, 7 days a week and 365 days a year. Please note that minimum age for guests using the fitness center is 16. at savings of 20-60% below U.S. prices. Please carefully verify the existing identification requirements for your particular travel situation, including all destinations. U.S. government security regulations require us to submit certain guest information to law enforcement authorities at least 60 minutes prior to departure. Pack shoes on top of other contentsin your baggage to expedite the screening process. and the newest one (before yours) with 40 replies: http://boards.cruisecritic.com/showthread.php?t=1145953. Holland America All HAL approved OBCs were "use or lose" credits and were used first before any TA credits. Am I right that this doesn't save you any money, just means you don't have to sign every time? Guests are responsible for verifying and obtaining any necessary travel documents for entry and exit to the countries visited, as these requirements vary depending on the specific port and nationality of the traveler. Onboard Credit: How to Get It, Where to Spend It - Cruise Critic Onboard Credit is in USD, is neither refundable nor transferable, and has no cash value. Choose from a festive multi-course affair, a quick casualdinner for two or an intimate meal in the privacy of your stateroom. We invite and encourage all of our guests to assist us as we work to protect the environment, both on board and while ashore. popular and unique itineraries. For this reason: Scooters and other mobility equipment are required to be securely stored and charged in the guests stateroom when not in use and may not be stored in hallways or elevator lobbies. For complete details on plans and full terms and conditions, please visit www.att.com/cruiseships. Mosquito-borne Illnesses:Malaria, dengue fever, yellow fever and Chikungunya are found in many tropical and subtropical areas of the world. Whether you are interested in a cooking class with a local chef, a private car complete with driver and guide, or a chance to encounter wildlife up close, Holland America Line offers a shore excursion designed for you. from local water, fresh uncooked salad greens or raw vegetables and sliced fruit that have been washed in local water, as well as dairy products such as milk, cream or ice cream products that have not been pasteurized. I didn't think a thing of it; it's like a mini insurance policy for the company placing the hold against the possibility that you won't pay the bill at the end or be good for the money. Holland America's claim that much of the time that they are out of comms range and can't readily get changes made to your account/creditcard are a sham. Holland America Cooking facilities onboard are not considered kosher. Taxes, Fees & Port Expenses are additional amounts to fares listed. For your safety as well as the safety of fellow guests and crew, guests using powered mobility devices should exercise caution by utilizing reduced speed settings on their mobility device while on board and in terminal facilities. The provider simply wants to make sure you have enough available credit to cover your reserved charges, which, in this case, would be the 'average' daily on board charge per person. In the absence of running water, use alcohol-based hand sanitizers to protect your health. If you use a personal email provider, make sure to bring your user id and password and email recipient addresses with you. Offer expires November 15, 2022. However, if you take out or bring into the United States more than US$10,000, you are required by law to file a report with the U.S. Customs Service. You will claim your luggage when you arrive at your final airport destination. If you purchased a Daily plan and would like to upgrade to a Voyage plan, just return to Paid Internet and make your selection.). A password will be selected by the parent/guardian of the child. Preparing for your Holland America Line cruise is now easier, faster and more convenient than ever. When you board the ship, your account has already been activated and you may make purchases by simply showing your guest identification card and signing a receipt. https://book2.hollandamerica.com/protocols/, Download the Holland America Line Navigator App, download the Holland America Line Navigator App, Do Not Sell or Share My Personal Information. A password will be selected by the parent/guardian of the child. For voyages that are scheduled to end outside the U.S., a passport that is valid for six months beyond the completion date of your travel is required. Have It All Early Booking Bonus | Holland America Line Beauty Salon/Spa:The Greenhouse Spa & Salon is our premier, luxury day spa. Receive 65% off our top amenities with our new refundable Have It All Early Booking Bonus! Thefollowing companies have been approved for all oxygen and/or oxygen equipment being delivered to a Holland America Line ship: Department. Theres never a dull moment on your Holland America Line cruises. Please Note: To allow us to expedite immigration clearances in the various countries you will be asked to surrender your passport to our staff upon check-in. We offer a fully digital service bringing you the latest in high quality, photographic products such as Joe Craig Black Label Art Photography, an exclusive portrait service for Holland America Lines guests that redefines cruise photography sittings are limited so please book early. Generally, one liter of alcohol per person may be entered into the U.S. duty-free by travelers who are 21 or older, although travelers coming from the U.S. Virgin Islands or other Caribbean countries are entitled to more. Choose traditional pre-set seating and dining times or a flexible open schedule the choice is yours to make prior to departure for your cruise. If you plan on bringing a scooter on the ship, please contact: 1-206-626-7320) or visiting the Shore Excursions Office on board. Registration is free and there is no obligation to bid. Once you get onboard you can check out what's happening on board, explore and book shore excursions for your entire voyage, browse dinner menus and book dining, keep in touch with traveling companions on board with chat, see account details including your onboard statement and more. No exceptions will be made. Passports or Western Hemisphere Travel Initiative (WHTI) compliant documents are required for cruises to Alaska, Bermuda, Canada, Caribbean, Hawaii, Mexico and the Panama Canal. By Wi-Fi Premium Package: All onboard Internet usage is subject to Holland America Lines standard policies, which may limit browsing of some sites due to network security and bandwidth usage. Certain third-party transfer and tour facilities may not be fully accessible to guests with disabilities. Holland America Line shall not be responsible for any loss, cost, disappointment or damage of any kind as a result of any luggage lock removal, alcoholic/nonalcoholic items, or other prohibited items removed and discarded in violation of the policy. To purchase a gift for a guest, please visit ourBuy a Gift for a Guest pageor contact our Ship Services Department at: Holland America Line Ship Services Department, 450 Third Avenue West Seattle, WA 98119 Phone: 1-800-541-1576, Email: hal_ship_services@hollandamerica.com. Purchase a Surf plan. Also, although not required at the ship gangway, you may be required to present a valid picture ID to pass through terminal security. For a limited time, enjoy all the benefits of our standard Have It All package, including Shore Excursion and Specialty Dining credit, plus free Crew Appreciation, a Low Price Guarantee, and upgrades to Premium Wi-Fi and Elite Beverage Packages. *All restaurants onboard will be open with some temporary modifications to Open Dining and Classic Pre-Set Dining times due to the current health and safety protocols. From the U.S. dial 1-877-466-2247, from the UK dial +44-2033-754769 or +1-617-482-1100 if calling from any other location. Electrical devices such as small fans, power strips, multi plug box outlets/ adaptors, and extension cords without surge protectors are allowed onboard when used with proper caution. This should be done well in advance of travel at a Customs office near your home. How about a wine package or two? Avoid lines at disembarkation as you are invited to be the first to disembark, No need to locate your luggage or wait for a porters assistance in the terminal. Visa Waiver Program Requirements: The Visa Waiver Program (VWP) allows citizens of participating countries to travel to the U.S. withouta visa for stays of 90 days or less, when they meet all requirements. Holland America Line representatives are available 24 hours a day, 7 days a week and 365 days a year to assist you in any way they can, including assistance with travel delays and contacting loved ones. All other questions and concerns regarding air arrangements should be directed to your travel advisor. All documentation and immunization requirements are established by government authorities and not by Holland America Line. Casual dining is available in the Lido Market every night. For U.S. and Canadian Citizens Travel by Land or Sea: Travel document requirements vary based on cruise itinerary and whether international flights are required. It goes toward expenses incurred on board. For ships without Tamarind, guests will receive two nights: one night at Pinnacle Grill and one night at Canaletto. Once youve spent the initial hold amount, we will authorize your card for the total of your onboard purchases to date plus an additional $60 per person per day for the remainder of your cruise. Leave copies of your passport, electronic airline tickets, traveler checks and any credit cards you plan to use with a family member or trusted friend. Having a passport will enable you to fly from the U.S. to a foreign port in the event you miss your scheduled embarkation or to fly back to the U.S. if you need to disembark the ship mid-cruise due to an emergency. I will make this one statement--a hold on a credit card is standard throughout the travel industry--rental cars, hotels, and cruise ships. Make the Most of Onboard Credit | Holland America Line Luxury dining options in the Pinnacle Grill and Rudi's Sel De Mer, featuring the highest quality meat and fish, is available on all ships. Forgive if this topic has been beaten to death, I couldn't find anything newer than 2013 on it. Since arrival and departure times are subject to last minute changes by the airlines, we recommend that you call your airline(s) 24 hours before your initial flight departure (72 hours for international flights) to verify all of the flight numbers, and departure and arrival times shown on your ticket. I never knew this. You will be responsible for all costs you incur to join the vessel at the next port. Weve arranged all the details from luggage handling to transportation, City Stays to expert tour guides so you are free to immerse yourself in places and experiences that justly rank among travels greatest highlights. Flight options can be managed by logging into your cruise profile at www.hollandamerica.com. (Required for kids and tweens ages 3 12). Tours are available for purchase up to three days before sailing. I have a $200 obc . $150 from HAL $50 from TA. Guess we're just lucky. Cooking facilities onboard are not considered kosher. Beverage management/HAL reserve the right to revoke the package if misused and refuse service for any reason, including service of alcoholic beverages to intoxicated guests. Times and locations can be found listed in Navigator and the When & Where program. In order to Travel Well, international travelers should contact their physicians, local health departments, or a travel medicine clinic at least six to eight weeks before departure to receive current health information on the countries they plan to visit, to obtain vaccinations and preventative medications as indicated, and to address any other special needs. (See section for Bags VIP Luggage Delivery below for details.). Onboard Credit can be applied to Shore Excursions, Beverages, Items from The Boarding may be denied or fines may be levied against those guests without proper documentation. The crewmembers eligible to receive these funds work in various departments, many of whom rotate among different ships, throughout our fleet of ships. Uh, I don't know if I'm supposed to disclose this, but a HAL rep told me today that if you book a ships tour in advance using a credit card that when you get on board, before the tour occurs, you can have the excursions desk reverse the credit card charge and put the charge on your onboard account. We cannot process refunds on these cards. Holland America Line is From attire and handbags to sparkling jewelry, we have a variety of products to choose from. Important Customs information and shopping maps will be provided at the talk. The Crew Appreciation charge is paid to Holland America Line team members and represents an important part of their compensation. The best time to book your next cruise is while cruising with Holland America Line. : At some point in your travels you may experience an emergency. Rest assured that your passport will be fully secured by our staff. Please note: This service is available only on days of sailing. So far we have never seen any missing OBCs. Any excess deposit will be refunded to you at the end of the cruise. During our regular business hours, please call: 1-800-426-0327. purchased prior to or during your cruise. IMPORTANT: Due to COVID-19 Health & Safety protocols, please arrive at the terminal at your exact assigned check-in time to help facilitate capacity control and distancing.