Individual User Indemnity. Apparently the hoodie I sold does not fit the buyer (even though its a cropped hoodie so its supposed to run small), and he wants a refund and wants to ship the hoodie back to me. All Sellers must ship Products within seven (7) calendar days after a binding offer for a Product is accepted or after fund transfer is initiated by the Buyer for non-binding offers. All provisions of these Terms of Service which by their nature should survive termination shall survive termination, including, without limitation, licenses of User Content, ownership provisions, warranty disclaimers, indemnity, and limitations of liability. Continue with Recommended Cookies. If you are not satisfied with your purchase, you may request a refund within 7 days of receiving your order. and our The buyer received it and started a PayPal case. Please see 17 U.S.C. Grailed may also grant certain Sellers the ability to offer a discounted price on Product Listings that is only sent to the users that have favorited a specific Product Listing. Notwithstanding, in the event Grailed determines that a shipment was not fulfilled (including if the tracking information provided appears to have been fraudulent), Seller is required to refund the applicable Buyer, regardless of Seller return policies. users only, if a Dispute is unable to be resolved through the Notice process set out above, instead of arbitration the Dispute may be referred by either party to the Centre for Effective Dispute Resolution ("CEDR") for mediation. Apply for Your Grailed Refund Through PayPal We've already written about the PayPal refund policy in greater detail, but in summary, here are the steps you need to take to claim your Grailed money back: Click Resolve a problem in our Resolution Center at the bottom of the page. Look for the "Activity" tab on the navigation bar and click it. Found the internet! I might also add that when he purchased my product, he gave me the incorrect address so this guy has been a hassle from the very start. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. IF YOU DO NOT WISH TO BE SUBJECT TO ARBITRATION, YOU MAY OPT OUT OF THE ARBITRATION PROVISION BY FOLLOWING THE INSTRUCTIONS PROVIDED IN SECTION 20. As a Seller, you agree that: (a) you are solely responsible for the accuracy and content of any Product Listing, including its lawfulness; (b) you agree that you have all rights necessary to sell your Products; (c) you will not list or sell any counterfeit Products; (d) we cannot guarantee exact Product Listing durations; (e) we may modify Product Listings at our sole discretion; (f) we reserve the right to delete any Product Listings for any reason upon notice to you; and (g) a Product Listing is not guaranteed to appear or not appear in any particular search and browse results. By going through your PayPal account, you will potentially save yourself a decent amount of cash. Cookie Notice Grailed is the one-stop destination for buying, selling and exploring menswear. You cannot accept further offers on Products sold through the "Purchase" option. Alternatively, Buyers can negotiate the price of a Product with you. If the listing includes photos that look like they were taken from a website or catalog, it is also likely a fake. Hello, i sold vintage tee for some $$$, but buyer changed his mind and wants me to do a refund for him. An avenue for Grailed users to ask each other questions, offer tips for buying and selling, share steals, discuss favorite purchases, and build the community. If you are in any country other than the U.S., this applies if you are a business. Follow the instructions on the page. How do I refund my customer's order? - Sellfy Help Center Seller Promotions and Seller Generated Offers. For E.U. For more information, please see our Cookie Notice You and Grailed agree that for any arbitration you initiate, you will pay the filing fee (up to a maximum of $250 if you are a consumer), and Grailed will pay the remaining JAMS fees and costs. You hereby acknowledge and agree that the total charge for any purchase in the amount of an accepted offer or counteroffer in connection with an applicable Product Listing may include shipping fees and state and local sales tax, the amount of which varies (e.g., due to factors including the type of item purchased and the shipping destination). Users who purchase Products are called "Buyers", and users who sell Products are called "Sellers". Buyer wants a refund . Holding the line when calling customer service, Securing refunds or compensation for delayed or canceled flights, Tracking down scammers behind illegal robocalls, Protecting yourself from stalking and harassment, Suing people and companies in small claims court. To the fullest extent permitted by applicable law, you release Grailed from responsibility, liability, claims, demands and/or damages (actual and consequential) of every kind and nature, known and unknown (including claims of negligence), arising out of or related to disputes between users (including Buyers and Sellers) and the acts or omissions of third parties. grailed buyer wants refund. :/, Does the buyer have any grounds to request a refund solely because they do not want the item? Once Seller ships and attaches applicable tracking information to the Product Listing or when the Product is delivered (in Grailed's sole discretion), Seller's account will be credited with the amount equal to the purchase price, minus taxes, Grailed's commission, Grailed Labels costs, and any applicable fees. Buyer wants a refund : Grailed - reddit.com Our AI-powered app enables you to file a claim without talking to customer service representatives or wasting time on various websites. Sellers choose the price and description of their products. Include your order number and the reason for requesting a refund. Overview. If you have a problem with an item you purchased on Grailed, were here to help. Shipping. As a Seller you are responsible and agree to collect, pay, report, and remit any and all local, state, provincial, federal, or international taxes (including VAT and sales tax) that may be due by you, and as a Buyer you agree to pay any and all local, state, federal, or international taxes (including sales taxes) that may be due by you. Grailed will review your request and may issue a refund if they determine that you are eligible. These are also located on the sellers profile page, and they give you an idea of what other buyers have said about the sellers service. The failure of Grailed to exercise or enforce any right or provision of these Terms will not operate as a waiver of such right or provision. Grailed is designed specifically for buying and selling menswear, meaning buyers can find a wider selection of items in this category. Close. Main Menu Click the Once you have logged into your Paypal account, you have to go to the " Activity " tab in the navigation bar. If you reopen your canceled account or create a new account, you agree to be bound by the current version of the Terms. Press J to jump to the feed. Enter the amount you want to refund. To do so, go to your account settings and select the Cancel Offer button next to the offer in question. Process and Remedy. If you are an individual not using. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. The bank is currently processing your refund, You can expect this process to take three to five business days, Your money should already be in your PayPal balance or in your bank account, Your refund is sent, but the bank hasnt yet cleared the payment, You can expect this to take another three to five business days, You can expect to wait for another three to five business days until the money shows up in your account, Of course, you can always get in touch with. Privacy Policy. Overall, we believe that Grailed is a trustworthy platform for those looking to buy or sell designer fashion items. Reply [deleted] If the above-described process looks way too complicated, we agree with you. grailed buyer wants refund Seller Initiated Refunds. Luckily, DoNotPay can assist you with filing a claim and demanding your money back. Hey, I sold a pair of pants that I had cropped myself and made it clear I did so in the description and photo. To list a Product for sale on Grailed, Sellers must first connect a verified PayPal account to their Grailed account, unless otherwise permitted by Grailed. I won't receive any negative feedback for that from grailed? Opt-Out Right. Grailed Purchase Protection | Protection for Buyers & Sellers | Grailed To request a refund, please contact us at [emailprotected] Please note that we do not accept returns or exchanges on items that have been worn, altered, or damaged. If we are unable to resolve the issue, we will refund your purchase. Click Continue. Privacy Policy. Seller Commission and Payment Processing Fees. Although we try to display updated Product Listings on the Services, the availability of goods on the Services may change at any time, without notice. 13. Buyers are responsible for any shipping costs incurred with respect to their purchased Products. and check with a representative about your moneys whereabouts. He claimed he didn't realize it was cropped and wants a refund. If you are unsure about an item, you can always message the seller and ask for more photos or information. Grailed is not involved with, nor provides a warranty for, any transaction between Buyer and Seller, nor has title to any Products. Unfortunately, issues with listings come up, so we need to be able to remove problematic listings. I've refunded a sale, how do I get the fees returned? - Grailed How do I add shipping to Grailed? Heres how to start a dispute: Log in to your PayPal account. If you believe that you have a case for a PayPal claim, you should file as soon as possible. grailed buyer wants refund. Use of the word "including" will be interpreted to mean "including without limitation." If you are entering into these Terms as an individual (non-business) user, to the fullest extent permitted by applicable law, you will indemnify, defend, and hold harmless the Grailed Parties from and against any Claims arising out of your violation, misappropriation, or infringement of any intellectual property or privacy rights of another. Because Grailed uses. If a buyer requests a refund on an item they purchased from you on Grailed, you are not required to provide one. User account menu. Sellers and Buyers are responsible for complying with all laws and regulations applicable to the international sale, purchase, and shipment of Products. If we make any changes to this Section 20 after the date you last accepted the Terms, those changes will not apply to any claims filed in a legal proceeding against Grailed prior to the date the changes became effective. It is authenticated, and i have not lied about the condition. if youre dissatisfied with your purchase or if you didnt receive the item at all. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. For purposes of this Section 20, a "consumer" means a person using the Services for personal, family or household purposes. Yes, you can request a refund on Grailed. It can take up to 10 business days for a refund to appear on your credit card statement. If you dont receive your refund, and youre eligible for a refund under the sellers return policy, you may be able to file a claim. I did not specify the sizing or the material in my product description but it was authenticated by Grailed. Heres how to file a claim: Log in to your PayPal account. Consumers complaining about Grailed most frequently mention customer service and buyer protection problems.Grailed ranks 33rd among Used Clothing sites. Grailed Purchase Protection We want you to feel confident buying and selling on Grailed. Our chatbot will gather the required information about your legal issue with Grailed from you. Top 6 Apps for Secondhand Clothing - EcoWatch Whilst the debt remains outstanding, Grailed may suspend or terminate your access to the Services in accordance with these Terms. When a Seller accepts an offer for the purchase of a Product, the Buyer is obligated to pay for that Product. Ill be returning the item go ahead but you wont get a refund lmao. As far as I'm concerned, none of the reasons he has named above hold true as he should have known what to expect when he made the purchase. You have to sue us in NYC. Our app will gather all the relevant data for you and then: Much more straightforward than doing everything on your own, isnt it? Sellers may choose to reimburse or refund a Buyer. If you have any questions, please contact, We respect copyright. Users. grailed buyer wants refund - noco.services Don't post porn, spam, offensive stuff, or unlawful stuff. At the time, Gupta said, the community fawned over duck chinos, jeans by Pure Blue Japan, and Self Edge was the holy grail of stores. If Seller is unable to timely refund the Buyer, Grailed may refund the Buyer on the Seller's behalf in which event Sellers' accounts located in jurisdictions that allow automatic debits will be automatically debited by Grailed for the refund amount. This is located on the sellers profile page, and it shows you how many transactions the seller has completed and how many of those were positive. Value 23. sweet potato sushi roll calories. Why Is Razer Stock So Cheap? Once you confirm, the offer will be canceled and the listing will be removed from your account. Review your information to make sure you entered the correct refund amount and click Issue Refund. License to User Content. If Seller is unable to timely refund the Buyer, Grailed may refund the Buyer on the Seller's behalf in which event Sellers' accounts located in jurisdictions that allow automatic debits will be automatically debited by Grailed for the refund amount . If you purchased an item on Grailed, but the transaction for whatever reason went sour, heres how you can secure your money back. Rent The Runway. If the buyer wins the claim that they've opened, you will have the opportunity to appeal it. If we need any information from you to file our taxes, you agree to give it to us. Returns may only be eligible if the seller's description inaccurately described the item in terms of authenticity, color, condition, fabric, and measurement. When a Seller runs a promotion or discount, Seller is obliged to follow all laws (including consumer protection rules) that apply. Click I want to receive a refund. If we are found to jointly control such Buyer data and we are held responsible in any way for its use by you, you agree to indemnify us. Keep on reading to find out which method suits you better. from 6 a.m. to 6 p.m., Monday through Sunday, Take Grailed to Small Claims Court if They Breached Your Rights. However, as the marketplace grew, its selection diversified. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. The first is to check the sellers feedback score. Reddit and its partners use cookies and similar technologies to provide you with a better experience. This includes your right to obtain refunds where appropriate. For more information, please see our For more information, please see our In order to be effective, the opt-out notice must include your full name and address and clearly indicate your intent to opt out of binding arbitration. Grailed has a consumer rating of 1.43 stars from 61 reviews indicating that most customers are generally dissatisfied with their purchases. Grailed is the place to go if you're looking to rid your closet of trendier pieces. How do offers work? - Grailed If you choose to engage in off-site activities, Grailed makes no representations or warranties of any kind, express or implied, about the reliability, accuracy, suitability, safety, or authenticity of communications or transactions performed off-site or the individuals involved in such transactions. DoNotPay Helps eBay Buyers Get a Refund in No Time DoNotPay is the most efficient way to get a refund, regardless of the carrier company. If a Seller does not initiate shipment within seven (7) calendar days, the transaction will be automatically canceled, and the Buyer will be refunded for the applicable Product. He paid and everything and i got the package ready to ship tomorrow but he hits me up claiming the pants look off ( they were purchased through farfetch and are 100% authentic ) and wants a refund or he says he will file a claim through paypal. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. You can only use, This is a heads up that these Terms have a provision where you agree to resolve all disputes with, Unfortunately, we cannot control all user conduct on a marketplace like. Log in to https://www.paypal.com/us/home 2. and boasts a clientele peppered with some A-list names, including Kanye West and A$AP Rocky. You may submit an offer to buy Products included in a Product Listing through the Services. If you have purchased an item on Grailed and would like a refund, you may request one within 48 hours of the transaction. If Seller is not eligible for automatic debits, Seller is required to promptly repay Grailed for this amount and a debt will be created for the amount that Seller owes us for the refund. Use our Services for any illegal or unauthorized purpose, or engage in, encourage, or promote any activity that violates these Terms. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. What should i do? For any arbitration initiated by Grailed, Grailed will pay all JAMS fees and costs. If you do not agree to the modified terms, you may send Grailed a written notification (including email) or cancel your account within those thirty (30) days. Buyer wants a refund. : r/Grailed - reddit Whilst the debt remains outstanding, Grailed may suspend or terminate your access to the Services in accordance with these Terms. Binding Purchase. Create an account to follow your favorite communities and start taking part in conversations. grailed buyer wants refund - centrecounty.properties We ask sellers to be responsible for their items, follow the law, and not mislead buyers. 4. Thanks for your blog, nice to read.