Will be returning it to the dealer tomorrow. W The system integrates nicely, though the Google Maps bicycle route mapping software or the software found a cycling computer is sometimes better. Too high current voltage to a battery pack. Alongside this intelligent system, there's also an easy to use . We've received plenty of questions regarding app setup and features. Orbea Gain M30 Review Is This the Smoothest E-Road Bike? - eBicycles In truth, there were many key factors that closely matched our vision for the e-bikes of the present and future; Depending on which genre of cycling the bike is designed for, the control button can be found either on the top tube or on the handlebars. If so, ensure the switch is on. Motor cable is not connected. He successfully installed parts and battery. Power supply problem in the HMI bus. If this persists, consider replacing the controller. Quick Neo SL 50 pts. Thanks. f. Turn on the . The temperature sensor of the controller has been damaged or disconnected. How do I charge the battery? Bosch Performance Line 25kph Drive Unit Manual. Some errors may have more or less similar solutions. What sort of range can I expect from the bike? At that point turn off the RE. I have replaced the throttle thinking that was the issue as the throttle never returned to the beginning position without me having to put it there manually. If you stop pedalling then the bike will also come to a stop. 0000030374 00000 n ebikemotion APP is one application to be used in combination with one smartphone as bicycle computer for standard or electric bicycles (e-bikes). If the problem persists, contact your eBike dealer. Cannondale Topstone Neo SL 2 Electric Bike | REI Co-op Just what sets these award-winning bikes apart from the rest? The charger LED and the HMI will turn BLUE. Left it unused for a few weeks, came to use it today and couldn't get past the link flashing light. Make sure your ebike is powering on and your display panel lights up. With proper maintenance, these can be eliminated. Good Evening, EHZE*d[Q+{v`;Msw [o6m=o}z)K:1kh4h>MvvFUR&ctvNck6]5TLS|F}oWLcq)r1rF99,d;3"%p ]%p ]%p ]%p ]%kE^5xC'r1CN9s:t1C6lf0Cl1^ Turn compatible lights on/off (if fitted). There should be no LEDs lit up. Contact us for further assistance. 6.4 oz. For added simplicity, the battery level is displayed using a traffic light-style system, albeit with the addition of the colour white. I guess now I will try to take it to a dealer for an update such a shame a bike at this price point has such issues. Restart the eBike System. E-Bike Classification Class 1: pedal assist up to 20 mph Motor Mahle ebikemotion X35 250W Battery Capacity (Wh) 250 watt hours Weight 32 lbs. Many riders have a tendency of pulling back the throttle cable and let it go even without a slow release. E-Drive system: Mahle Motor Hub drive 40Nm . The app is compatible with all of the e-bikes in our range. Pink flash/Coloured Flash - If the LED alternates between flashing pink and other colours this indicates the bike has entered 'demo' mode. Bosch HMI & Drive Unit Manual. Behavior Turn off enable contextual audio advice to eliminate sound notification Turn off enable summary audio advice - notifies you of assist level, battery life every time you have an app open and switch power setting on the bike. BEFORE you click the link, please ensure the following; Remember to power up the bike BEFORE opening the app! Select the Pulsometer option and follow the instructions. Copyright 2012-2022 EBR Electric Bike Review, Inc. Also operating under the name EBR. ( NOTE: Disabled File and Printer Sharing under network adapter stops listening port-445 and you would not be able to telnet . With your e-bike purchase, you have the option to link to the MAHLE SmartBike Systems companion app. Think of it as a built-in Google Maps. Check that with the accessory disconnected there is no error. 130 0 obj <>stream 0000030681 00000 n Turning your smartphone into the ultimate cycle computer that includes the following functions. Same issue for me. If you are connected to the app an error code will be displayed. caring for your electric bike to find our top tips for maximising battery life. 0000030299 00000 n (801) 364-0344 Once logged in, the three lines on the top left reveal your menu, featuring: Monitor, Start Activity, Navigation, Common Destinations, Last Position, Activities, Download Maps, and Settings. Press Button B (bottom button) to decrease the assistance level to the next level down until no assistance is provided. 0000003817 00000 n Orbea Gain iWoc One Problem | CycleChat Cycling Forum ebikemotion end user manuals - Raleigh UK Ltd Description. As Jaxx says, the ebikemotion app can be a bit buggy. Switch off the eBike System. Find out which bikes won big in Bike of the Year awards 2020/201. Continue charging. Make sure that the brake lever is not pulled back and that the cut off switch is not engaged. So, having decided on the hub drive motor, one system stood out above all others. Ebikemotion have issued a firmware update to solve this. The beauty of this system is that you are fully in control of how much assistance is offered at all times. To fix treadmill problems associated with slippage, align and tighten the running belt. 0000002715 00000 n Remember, if youre unable to rectify any error, always contact your authorized dealer rather than doing guess works with no fruitful outcome. Same issue, got a new cannondale treadwell and after first charge got the pink lights. Error 8 hall sensor usually shows the above error. Solution: Turn off the ebike and remove the battery. (the optional range extender is mounted in place of a bottle cage and can easily be removed and charged away from the bike if there's no socket close by. Eco, Urban and Sport will each offer a slightly different configuration on how much power is offered at each assistance level. One charge cycle is equal to charging the battery from 0 to 100% once, 80-100% 5 times or 25 to 100% 3 times. I am not sure if this will comeback but for now it seemed to fix it. Check wires in the motor connector carefully, push the wires in all the way to make sure they are connected properly. Or did you get the firmware update? Regardless of whether you have a bicycle or not, the Ebikemotion app can help you arrive at any destination through smart, bike-specific mapping. Your payment of $15 goes to an industrywide fund that ensures batteries from Cannondale e-bikes are recycled at end of life and do not end up in landfills. Register using either your email address or Facebook account, at which point youll be let into the app. Find them here. The hub drive motor, for instance, is not as quite as powerful as the bb drive motor. That said, there is so much more than these Ebikemotion bikes have to offer besides basic assist. If this doesnt work, the speed sensor could be broken and needs replacement. Within 1 mm of the speed sensor and the smooth side of the magnet should be facing the speed sensor. It's a tendency practiced by many riders. In the meantime, if you continue to ride with the range extender connected it will clear the fault once the main battery discharges a little. 03. In any case, here are a list of potential error codes. The handlebar-mounted control unit has a bonus feature that provides a little extra assistance if you need to push the bike. Clicking on the stopwatch icon opens up the activities section of the app. Does that mean you are simply choosing the Assistance Levels that you "mapped"to the controller in Motor Maps. Up top, weve highlighted via video how to use the bicycles major features. At least one hall sensor wire of the motor may be damaged or disconnected. 0000007449 00000 n Just like any other machine, electric bikes break down. So, before we go for the electric bike error codes here are some general tips to solve these common problems. Update files are available for remote repair, please contact CSG warranty. If the voltage value does not increase, check the connection and try another charger. To turn off power assistance, simply double press the button to cycle through the green, amber and red assistance levels and release the button once it flashes white. The button is used to: Left: Top tube mounted control unit. Electric bikes light lines power output failure or assist light error. We use cookies to ensure that we give you the best experience on our website. Light Blue - If you are using the companion app and receive a notification on your phone the LEDs will briefly illuminate a Light Blue colour. Each setting offers between 30% and 100% of a set percentage of the total power output. Rider weight, fitness, route profile, tyre width/pressure and wind strength to name but a few. There is any number of factors that can affect what range an e-bike can reach. I am trying to understand the relationship between Cycling Modes and Assistance levels. I then put it on charge for a few hours and when I took it for a ride today it kept flashing pink lights. To help you get the most out of your Ribble e-bike, we've put together this guide on some of the key features that will transform your e-bike riding experience. The app raises interaction between bike and rider to a new level. Your Inside Guide to the Ebikemotion Companion App, Shop Now and Save with Free Shipping in the US. Some common electric bike errors are-. An optional range extender is also available which can be charged away from the bike. Connect the bicycle to the Dealer APP and check the battery temperature. hb```b``c`e``9 l@1Oi"aKL"E?TWWYoPzznCV mNGE2yj I^q.:d5l!HJzY?35;f8\IX!1hLe+8'e? Bosch Performance Line Nyon Owner's Manual. How do you change between the Cycling Modes when you are riding and you dont have a phone? If you are getting error code 08 (throttle issue) first check throttle connection carefully. A companion app is also available to download which displays such details on any smartphone. Seems as though it will start now but shuts down momentarily. Ebikemotion - Apps on Google Play It also goes over what other colors might mean, and how to use the IWOC ONE to use your e-road bike to it's fullest. Check your battery voltage. Adam, Using the Ebikemotion companion app, there are a number of features to take advantage of, from auto-adjusting your bicycles assist based on heart rate, GPS tracking of your bicycle, and exact battery life left of the bicycle. Avoid large power demands while this error is active to prevent deterioration. Make sure the spoke magnet is in the right place, and its not twisted. Power supply problem in sensors. How does the motor work? The male and female prongs should have a positive connection. See the dealer to solve this issue. Want a bike quick?