There are no fees or expiration dates, and either card can be used to buy: Popular games, apps, and add-ons for Windows and Xbox. See https://help.mojang.com/customer/en/portal/articles/359338-mojang-refunds-policy. Open Microsoft Store. Like with most games, each platform has its own rules on how to request a refund. Any Minecoins or Tokens in your Minecraft Marketplace account will carry over to Minecraft Legends.
What is the Marketplace refund policy? - Epic Games Minecoins are available only on the account where they were purchased. Otherwise, check out, Contact Amazon if you bought a gift code fromAmazonthat you wish to refund. 6. If the purchase appears, there may be a problem on your device. If you need a refund for an item you purchased in the Minecraft Marketplace or want to request a refund for Minecraft Coins, the process will depend on the device you used for the purchase. When I picked it up, it said I had purchased some "mashup" I don't want. For more information, please refer to the Minecraft: Java & Bedrock Edition for PC FAQ.
Refunds (Java Store) | CubeCraft Games - Support Its been less than 15 days since youve purchased it. Find Minecraft under Purchases that may qualify for a refund. hey, not sure if this will be the right place to ask, but i bought minecraft just for fun, to get some old memories back again, but it has changed so much that its not the same as it was back in the day, unfortunately. Any item that is not in its original condition, is damaged, shows signs of use or is missing parts. Since Minecraft Bedrock Edition is available across multiple platforms, whether or not youre able to get a refund depends on the companys policy. If you do not have an Xbox Live account associated with your game, then your Marketplace purchases will be tied to the device you used for the purchase. To check the return policies for each company, follow the links below: Some platforms may not have refund options, while some offer partial refunds within a specific time limit. 2. Android users can request a refund by visiting this, If you purchased Minecraft on your Fire Tablet, follow this link to get a. and played through the Minecraft Launcher. If you have accidentally bought the wrong Minecraft edition, contact the appropriate support team for your console. If youve ever made the wrong purchase of Minecraft, let us know what you did about it in the comments section below. Need help with billing, refunds, or account security? If you purchased from the Xbox Marketplace, Microsoft Store, Nintendo eShop, or PlayStation Marketplace, you must go to that platform's support team to request a refund. If necessary, describe your situation in more detail. If you dont have an account, you can create one by going to https://www.xbox.com/en-US/live/minecraft/sign-up and creating a new free account. Both versions of Minecraft are now available for one price via the Minecraft: Java & Bedrock Edition for PC bundle. Note: With your free Xbox Live player profile, each purchase you make is also tied to your account. For an Android edition, you can obtain a refund within the first two hours of gameplay. If you used Kindle Fire or Kindle Fire TV, reach out to Amazon Store. Here is how to do it: DoNotPay will send a refund request to your bank and can contact the Majong studios to ask for a refund, as well. But please feel free to contact our customer service team for return inquiries. Note:If youre a parent with associated child accounts that share your Xbox subscription, make sure that you make purchases with your own account, as child accounts do not provide a payment method for this. I looked at the FAQ, but they only have instructions on what to do if you want a refund on Minecraft itself (and even that only says "contact store support for the device that you made your purchase on," which is not helpful because this purchase wasn't made through Google Play but in-game.). How can I cancel this purchase?
Minecraft Marketplace | Minecraft You can also include photos that support your claims. Minecraft players (like you!) Games are property of their respective owners. We hope youve found our article helpful and learned how to get a refund for Minecraft. But since Minecraft comes in various versions and is available on multiple platforms, the refund policies can vary. Since Minecraft Marketplace is available on Windows 10 and all devices that support the Pocket Edition, youll need to contact the corresponding stores support to request a refund. Aaron Donald If you dont have an account, you can create one by going to . You can purchase all Minecraft Legends in-game content and add-ons using Minecoins, including skins and mini-games. This morning I opened up the game, started browsing Marketplace And dropped my phone. Janka is a passionate and versatile author based in the United States, with a knack for covering a diverse array of topics. The internet can be a wild place - but with Realms, only people you invite can join your world, making it the safest way to play with friends! To return an item for a refund or exchange, please send the item in its original packaging, with all parts to the appropriate address listed below, along with an explanation of the issue and . Can I give Minecoins to someone as a Gift? If youre wondering how to get a refund on Minecraft Dungeons, you can file a refund request on the Minecraft Support page. Other valid reasons include making the same purchase twice, unauthorized purchases, and the inability to play the game even after troubleshooting. - Click on the profile icon. Read more Once you've purchased Minecoins, they cant be converted back to real currency. There are a few requirements you have to meet as well: To get a refund on an Xbox edition here are the steps you need to take: If you want to request a refund for Minecraft Windows 10 edition, you need to go through the Microsoft website. Be sure to include your name, address, daytime phone number, email address, and your original order number. Minecraft: Java & Bedrock Edition for PC FAQ, Request a refund for digital games | Xbox Support. When requesting a refund, make sure to provide your personal information and a detailed explanation of the situation. Minecraft Realmsis a subscription serviceand is not typically eligible for full or partial refunds. If you submit your refund request to Mojang directly, it can take up to two business days for them to answer. Minecraft is available for numerous platforms, and the game itself has over 15 editions. This app can help you request a refund for whatever Minecraft Edition you want to. Answer. You can access these from any new device, provided you are logged in to the same account. To purchase Minecoins, you must have a payment method set up in your device. If your refund request gets approved, refunds could take up to two weeks, depending on your bank. Make sure you are connectedtoa reliable internet connection. Have you ever made the wrong purchase of Minecraft? Yes, you need an Xbox Live account to make purchases in Minecraft Marketplace. Nintendo. 2023 Magic Find, Inc. All rights reserved.
For other issues, try these steps to troubleshoot. If you need further assistance with your return or exchange, pleasecontact us. Last year in December I accidentally bought the "Extreme Snowman Speed Battle" map from Jigarbovs Productions. Its been less than 14 days since the purchase. Depending on the edition, the refund policy can vary. Cases in Which You Won't Be Able to Request a Refund: If your reason for a refund fits the companys terms, you can send your refund request. How can I cancel this purchase? Nintendo of America Inc.Attn: CS Returns5001 150th Ave NERedmond, WA 98052, Nintendo of Canada Ltd.Attn: CS ReturnsUnit 1202935 Hebb AvenueVancouver, BCV5M 4Y2. Minecraft Marketplace is available on any device running Minecraft Legends. Please enable JavaScript to get the best experience from this site. for support. How friendly! For example, on credit or debit cards the refund usually takes less than 7 days to show up on your card or account statement. When requesting a refund for Minecraft Pocket Edition, youll need to contact the company through which youve purchased the game. If you see a completed purchase, restart your device as it may need to be updated. Tackle inventive challenges alongside or against your friends, frenemies and fellow players. In the case of bugs or technical issues, please provide a detailed description of the issues by including .
How to Get a Refund for Minecraft - Alphr If you have bought the game on disc in a store, return to the store with your receipt forassistance. I didn't receive the Minecoins that I bought. Valheim Genshin Impact Minecraft Pokimane Halo Infinite Call of Duty: . If you want to get a refund on Minecraft Pocket Edition, its important to contact the company through which you purchased the game.
Content in Minecraft Legends is designed to work exclusively with Minecraft Legends, just like content in Minecraft is designed to work exclusively with Minecraft. Our support team is not able to refund your game purchase unless it was purchased from our sitewww.minecraftdungeons.netand played through the Minecraft Launcher. Harassment is any behavior intended to disturb or upset a person or group of people. Some retailers may offer refunds or compensation, so we urge you to return the card with the receipt to the store where it was purchased. Really, thats all there is to it. Your money doesn't need to be wasted like that. For other purchases, please read below. If you match the criteria, follow these instructions to request a refund: Go to the Microsoft Account page and log in. Credits should appear within two billing cycles. Answer. If you want to know how to get a refund for Minecraft, look no further. Note: Minecraft Support can only refund purchases made through minecraft.net. Login to your PayPal account to get started. If you find something broken or otherwise bothersome in an item you purchased in the Marketplace, contact Minecraft Support. After confirmation, the refund can be in your account within the next two weeks, but the actual time frame depends on your payment method. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Minecraft Marketplace content purchased in Minecraft Legends will transfer between platforms when logged in with the same Microsoft account. Select "Order History.". 5. When I picked it up, it said I had purchased some "mashup" I don't want. MASH-UP PACKS. To be eligible for a refund, the purchase should have been made within the last 15 days, and you must have a valid reason for requesting a refund. Follow the steps in the previous section titled, If you have an Xbox Live account associated with your game and you were logged in at the time of purchase, your coins and content will be associated with your Xbox Live account. TM Microsoft Corporation. Added getText to get the string on a sign, will return undefined if setText was called with a RawMessage or a RawText; Added getRawText to get the RawText on a sign, will return undefined if setText was called with a string; Added getTextDyeColor and setTextDyeColor to read/write the dye of the sign text; Dyes. Minecraft is available for numerous platforms, and the game itself has over 15 editions. If not, you can click the + icon to purchase more. I looked at the FAQ, but they only have instructions on what to do if you want a refund on Minecraft itself (and even that only says "contact store support for the device that you made your purchase on," which is not helpful because this . https://help.mojang.com/customer/en/portal/articles/359338-mojang-refunds-policy. If the publisher is unable to respond or address the issue within 3 business days, we'll grant the refund, and request that the publisher update their product with the feedback we receive. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. What did you do about it? If we can't fix it, you may be eligible for a refund. This app can help you request a refund for whatever Minecraft Edition you want to. All items that do not qualify for our 30-day money back guarantee will have special messaging on their individual product pages.
This does not effect our editorial in any way. If you made the purchase on your Windows 10 device, reach out to Microsoft Support.
If this has not solved theissue,please try steps 2-6 again. We are unable to make a refund without an order number or transaction ID, verifying that you own the account. purchased at a retail store,we areunable to offer refunds for prepaid cards. It can be hard to find things that are free. If you have accidentally bought the wrong Minecraft edition, contact the appropriate support team for your console. The number of days the credit will take to post will depend on your financial institutions policy regarding credits. Hello, I downloaded Minecraft Windows 10 edition, and i wanted to use some resource packs. If youve purchased Minecraft but youre dont have time to play or simply dont like it, your next logical step might be to request a refund.
Is there any way to refund a Minecraft map? - Microsoft Community They do have a relevant support article (found here: Mojang Studios Refund Policy | Minecraft Help) that states "All purchases made using Minecoins and Tokens are final, but if an unauthorized purchase was made by someone else, you can contact the support center . In most cases, youll need to submit a refund request to the company through which you purchased Minecraft. You may get a refund depending on the circumstances. If you purchased Minecraft: Java & Bedrock Edition for PC on or after July 25th, 2022,please contact Microsoft for refund support here: Request a refund for digital games | Xbox Support. Knowledge. I redeemed a content code but cant find my content, where should I look? Here is how to do it: Find and click on the Chargeback Instantly feature, Provide the app with the details about your bank, Write the name of the merchantthe company you bought the game from. If you see any alerts that are related to your issue, wait until the service is up and running and then try again. How Long Does It Take for a Refund Request to Process? Your content will be listed. This includes skins, texture packs, and more. On the Java e. Note: Minecraft Support can only refund purchases made through minecraft.net. However, you must keep in mind that the refund will be provided only if it has been less than two weeks since the purchase and you have played the game for less than two hours.