You can create a list view to show you just these records. Our Case Managers work closely with Littles' families and partners in the community to make referrals for additional services as needed. Please be honest and answer each question and circle only one response. ), Identify how many MSCs have been completed late or on-time, Identify demographic information tied to contacts connected to your grants, Track which matches are currently attached to different grants, Assess whether youre reaching goals connected to grants, Identify matches or enrollments that have been or need to be QAed (spot-check or scored), Review results of QA reviews and share feedback with staff, Identify whether QA team members are completing QA reviews as expected. You may filter this report by SoR type as well as program type. Moving forward (for matches made after December 31,2020), a baseline survey is defined as the first YOS or COS completed by a Little regardless of when the survey was completed. Before you access Matchforce for the first time, download and install WalkMe on your computer within Google Chrome. SMS Authentication uses the text messaging service on your cell phone to send you a one-time login code. Warning: mssql_connect() [function.mssql-connect]: Unable to connect to server: 216.117.181.74 in /usr/local/apache2/htdocs/adodb/drivers/adodb-mssql.inc.php on line 452 Okta Verify is the most secure option. One of the best features of the redesigned YOS and COS is that BBBS agencies now have the power to turn on or off a number of optional question sets. Yes. While content from TheApp will be extremely helpful to staff as they prepare for match support and may help alleviate redundant conversations, it will not replace match support contacts., Traction on Demand builds TheApp while keeping the BBBS national office and affiliate team up to speed with regular system demos, A group of 15 BBBS affiliates go-live on TheApp and make sure the system and associated processes work as expected prior to release to the full network, BBBSA collaborates with Traction on Demand and 15 BBBS affiliates to determine and document the requirements and user stories that will guide development of TheApp, Traction on Demand trains a core set of affiliate and national office staff who the develop training processes and materials for all affiliates, BBBS national office and affiliate staff put TheApp through its paces in order to ensure it will meet the needs of all BBBS affiliates, TheApp and all required supporting and training materials are released to the full BBBS network. A private record is a contact record in Matchforce that has been marked as private. When you click onand select a report type, pay attention to the With and With or Without language. Fill in your company-issued credentials and click. Not everything that can be counted counts, and not everything that counts can be counted.. Do what works best for you. As an agency administrator, create a New Local Program from your agencys affiliate record and then have staff click on Enroll in non 1:1 program to add participants to the program. To create an agency-specific dashboard with this data, clickSave As and save the dashboard to a folder connected to your agency. The redesign project team will create first drafts of the new YOS and COS in February and March of 2020. Login - MatchForce.org Child Safety Concern Contact records flagged as child safety are contained within this report. Enroll in Multifactor Authentication (MFA) - Matchforce Guide We would like to show you a description here but the site won't allow us. All contact records that come into Matchforce via online inquiries will be assigned the owner BBBS Forms User. Users can be added individually or in bulk. BBBSMC Community Based Match Closure Form - bbbs.tfaforms.net People often use email for primary credential recovery. You may want to use this data to: Scenario: Your agency wants to track match support contacts (MSCs) that have been completed and should be completed. This significantly impacts what data will be pulled into the report. Note that this dashboard may be filtered by Stage as well as Enrollment Record Type. Here are the resources you need to make the transition to the new surveys smooth and easy. Activating a TLE User Account in Matchforce Matchforce Training Tab FAQs Update Beginning February 14, 2023, volunteer and parent/guardian can be added to The Learning Exchange using the new Training Tab in Matchforce. Enroll in Multifactor Authentication (MFA), Manage Multifactor Authentication (MFA) Settings. Youll find active match numbers here broken down in several categories. On the Setup: SMS screen, type your phone number. The last YOS that was completed before this Littles match was activated will be considered by Matchforce to be the Littles baseline survey (even though this survey may not show the designation of a baseline survey in Matchforce). For matches made prior to December 31, 2020, Matchforce will now define a Littles baseline survey as the most recent survey completed prior to match activation. Need to know more? Aim.bbbs.org: Login Offline Aim.bbbs.org: visit the most interesting Aim Bbbs pages, well-liked by users from USA, or check the rest of aim.bbbs.org data below. Every Matchforce user must be assigned a Matchforce Profile Type in AMS. Enrollments Made RTBM Any enrollment made RTBM within the last 30 days is included here and reveals whether or not a QA review was completed on that enrollment. Please reach out to us. Aim.bbbs.org is a web project, safe and generally suitable for all ages. Our Impact - Big Brothers Big Sisters of Metro Milwaukee - Youth Mentoring All Bigs and Littles currently Active (Enrollment Stage = Ready to be Matched, Pending Match, Matched) with mailing addresses are included in this report. Get a quick tour of Matchforces interface. No. You may filter this report by SoR type as well as program type. You can reset your password without contacting an AMS Administrator: How to reset your password via Okta. TheApp will automatically scan communications for specified keywords and phrases and flag communications if any potentially concerning language is detected. Click login. Individual components listed below. There are three steps to adding users to Matchforce in AMS. You can learn your options for doing this here. TheApp is live and is currently being piloted by 14 BBBS agencies. You can either manually close these enrollments, or we will do a mass update to these records in the next few days. FAQs - Matchforce Guide This icon appears on every page in the upper left-hand corner. Using your browser, navigate to the BBBS Okta portal Fill in your BBBS credentials and click Sign In. The Matchforce system is composed of the following separate applications: By clicking , you will open the Matchforce App Launcher which allows you to switch between apps. Although development of TheApp is being accelerated so it can be utilized as a solution during times of social distancing and stay-at-home orders, it is not a short-term fix aimed at only addressing the current situation. Failure to complete any of the following steps may result in improper provisioning and restricted Matchforce access for users. Instructions: to get a Match ID from MatchForce click on the URL when on the match's main page. Examples include one-time codes sent via SMS or email; push notifications via mobile apps like Okta Verify; and physical security keys. As of right now, only the RPI survey can be sent in Spanish. Make sure the volunteer contact has a valid email address entered. Records in Active matches are examined. The four reports below will serve as a complement to several dashboards listed above. Individual components are listed below. Feel free to update the match name with the appropriate last name when a name change takes place on the contact record. Perfect for announcing events and activities. The expectation is that these componentsreflect a 0 value, which indicates the fields were not saved as blank or empty across records. Third parties can compromise email addresses. We will get back in touch with you as soon as possible. All communications will automatically be stored in Matchforce. Matchforce Safe, secure, and modern communications to help our matches today and strengthen our mission tomorrow The Project Big Brothers Big Sisters is building a Matchforce based digital platform to facilitate safe and secure online communications between Bigs and Littles! Be aware, however, that best practice is still to administer the baseline survey to within 60 days of first match activation. Open each dashboard and review whats contained within it. The cost to use TheApp will be contained in the current affiliate technology dues, and there is no plan to increase these dues in association with the introduction of TheApp. You can always enable or disable additional factors at any time. A Little has been on the waitlist for a Big for 100 days and has completed a YOS every 30 days while waiting. Note this is filtered by my contacts. The definition of a baseline survey has been clarified and the manner in which Matchforce handles specific aspects of baseline survey administration has been modified. We will get back to you as soon as possible. This task force should be in place by early January 2020. Login - Big Brothers Big Sisters Built to support Big Brothers Big Sisters, Matchforce provides the intelligence and data to continually improve our services to children. Creation of the new YOS/COS outcomes report that is scheduled to be released later this quarter uncovered some issues associated with how Matchforce has historically designated and identified baseline surveys. Go to your app dashboard in Okta and launch the application Matchforce Training. Instead, it will serve as the foundation for expanded digital match programs into the future including a full BBBS e-mentoring service delivery model to be developed in a future project phase. Simply put, in situations in which multiple baseline surveys have been completed for a Little, Matchforce has historically struggled to determine exactly which survey should be used as the baseline for reporting purposes. Welcome to Matchforce! - Matchforce Guide Alternatively, Okta Verify can generate a six-digit code that you enter into your Okta login screen to access your required app. If the MSC is not in In-Progress, it will be assigned an end-of-the-month due date in accordance with when the last MSC was completed. . Once signed in, you will see a dashboard containing the different Matchforce environments to which you have access. This will likely be utilized to complement the Match and Match Support Dashboards. Login to your Big Brothers Big Sisters Customer Account. When saving reports, always save your edited or created reports to a folder that you have created and not the National & Local Data folders in Matchforce so that only your agency sees your list of reports and dashboards. Ask us a question. The Matchforce sandbox/training environment will be available for the life of Matchforce. Open the National Grant Reports folder to see several specific report types tied to BBBSA Grants. Step-by-Step Instructions 1. This will allow you to keep your reports and dashboards private from other BBBS agencies. In addition, these surveys support BBBS development, marketing, research, and grant related activities. Kevin has close to 20 years experience leading change initiatives across a wide spectrum of industries, including nonprofit, healthcare, manufacturing, and transportation. This level of customization has never been available on previous versions of the YOS and COS, and will allow agencies a wide amount of latitude to determine exactly what information they want to . After the National Conference, BBBSA and True Owl will build the revised surveys in Matchforce and develop training materials to help staff learn to use the the new tools. Data migration required contacts to migrate in this way. The desired outcome of this project is a set of surveys that balance the need for reliable, valid, and multi-use data and information with more practical, easier survey administration. Private records are used to hide contact information in Matchforce about high-profile individuals. All three steps must be completed for each Matchforce user. For example, if Matches with YODPs is selected only matches that have YODP records attached willbe pulled into the report. This icon appears on every page in the upper left-hand corner. Email often travels in plain text using insecure protocols. Enroll in Multifactor Authentication (MFA), Manage Multifactor Authentication (MFA) Settings. One is your Agency account record and one is your Location account record. The objective of the YOS and COS Redesign Project is to modify the current versions of the YOS and COS surveys to meet the needs of all BBBS stakeholders especially those who administer the surveys. Since Matchforce moves enrollments to RTBM when a pending match is moved to Not Approved, the system is preventing this move until all required items are completed. As you begin working with Reports & Dashboards, here are a few helpful hints. You can learn more about Matchforce Groups and general Matchforce rights and permissions here. The full and proper functioning of Matchforce requires the use of Google Chrome. The National IT team will be providing instructions for how to do this by March 8, 2019. Group data in a waythat is most helpful to you. But to be honest, not much is really going to feel different on go-live day. In November 2019, True Owl gathered information from over 1,300 BBBS agency staff members on sentiments regarding the current YOS and COS surveys. If you save reports and dashboards in a public folder, all other BBBS agencies will be able to see them and the data they contain. By clicking onat the bottom of each component, you will be directed to the report. Highlight the staff name to be added to the group and then click the. Whether you open a dashboard component and click onunder the data, or you utilize a report in the National & Local Data folder, every report is created from a report type existing when you click . If you forget your username, please ask your agencys AMS Administrator. Components are listed below. BBBSA currently has grants valued at $20.5 million from the Office of Juvenile Justice and Delinquency Prevention. If you do not want to sign out from your existing local account, please use a different browser when accessing BBBS Connect to prevent any authentication errors. Yes. Each report will likely need to be modified to meet the specific needs of each agency. Match Reviews Any currently active match is included within this report. Matchforce uses an application called WalkMe to provide help and training within the system. True Owl will release a survey to the entire BBBS network in January 2020 to gather input on exactly what revisions should be made to the current YOS and COS. All BBBS staff are encouraged to provide feedback. bbbs matchforce login - loginband.com So long as a baseline survey has been completed and regardless of when it was completed Matchforce will now allow matches to be moved from pending to active status. : Users with this Matchforce Profile Type will be able to access Matchforce and complete standard match management activities and will have access to the Agency Management application. If not, their account will not be created in The Learning Exchange. In the fall of 2020, BBBSA and its partner organizations will train agency staff on how to administer the new surveys and interpret the resulting data. Once staff have completed this training, the surveys will go-live and the network will begin using them with matches. There was an issue with the data migration that caused some closed enrollments in AIM to come over as open in Matchforce. In mid-December 2019, the co-chairs of the BBBS affinity groups nominated representatives for a task force that would help craft the new versions of the YOS and COS and speak on behalf of their colleagues throughout this process. Note that this dashboard may be filtered by Stage as well as Enrollment Record Type. Just like a Baseline COS / YOS, the RPI is designed to be completed and entered prior to activating a match. Important Changes to Baseline Survey Requirements in Matchforce Important Changes to Baseline Survey Requirements in Matchforce. Matches between Bigs and Littles are made based on location, personalities, interests, and goals, and receive ongoing support throughout their duration. Only One Baseline Survey per Little Can be Created. To create an agency-specific dashboard with this data, click Save As and save the dashboard to a folder connected to your agency. The current versions of the YOS and COS are well designed to reliably measure the validated metrics required to support the surveys multiple uses. Only a member of the National Child Safety team can unmark a record marked as a child safety risk. At the top of each dashboard, youll see the last time the data was refreshed. The final versions of the surveys will be unveiled to the BBBS network at the 2020 National Conference in June. Reports will not look or act exactly like AIM reports. For Now and the Future. bbbsa.tfaforms.net Scenario: Your agency wants to review specific activities and tasks that your staff has completed. The Learning Exchange - Matchforce Guide The last YOS that was completed before this Little's match was activated will be considered by Matchforce to be the Little's baseline survey (even though this survey may not show the designation of a baseline survey in Matchforce). On the left-hand side of the page, click all folders. To create an agency-specific dashboard with this data, clickSave As and save the dashboard to a folder connected to your agency. It can be found in the Matchforce Fundamentals section of WalkMe. Enroll in Multifactor Authentication (MFA), Manage Multifactor Authentication (MFA) Settings, View Video Overview: Set up Okta Verify with Push for MFA, View Video Overview: Set up Okta Verify, OTP for MFA, Using your computers browser, navigate to the. Examine the filters that have been placed on the reports to better understand what type of data is populated within the report youre viewing. Below are some of the most common questions we receive about Matchforce. If Matches with or without YODPs is selected, all matches whether they do or dont have YOPDs will be pulled into the report. The following components make up this dashboard: This dashboard provides agencies with data related to Quality Assurance (QA) reviews (spot-check or scored) that have been completed over the course of the year. This level of customization has never been available on previous versions of the YOS and COS, and will allow agencies a wide amount of latitude to determine exactly what information they want to collect from Littles. Authenticating on a second device cancels authorization for the first one. Enter a Matchforce environment by clicking on the corresponding button in your dashboard. One of the best features of the redesigned YOS and COS is that BBBS agencies now have the power to turn on or off a number of optional question sets. Clicking will open the dashboard to a larger view and will allow you to scroll through all components on the dashboard. Remember: You can add, remove, or rearrange columns in any report based on what you need. The expectation is that these components reflect a 0 value, which indicates the fields were not saved as blank or empty across records. On the left-hand side of the page, click all folders. Matchforce will no longer allow multiple baseline surveys to be completed for the same Little. Get a quick tour of Matchforce's interface. This dashboard contains specific data points that staff may utilize to monitor and review match closure data. If you have any questions about the revised definition of a baseline survey, the associated Matchforce changes, or anything else related to the YOS/COS Infographic Replacement Project, please email the project team by clickinghere. Open the Quality Management Dashboard to see more data. The Navigation Bar along the top is where you can access tabs to ease your workflow. At the same time, many agencies will create brand new reports with corresponding dashboards knowing that Matchforce creates a great deal of flexibility within reporting. Make sure you are signed out of any Office 365 accounts before attempting to access BBBS Connect. Email is the least secure option. If you have your username and password, let's log into Matchforce: Visit BBBSA.okta.com. (See the WalkMe menu for a walkthrough displaying how to create those folders.). At the top of the AMS window, click on Matchforce Groups. This pilot will run through the end of June 2020. BBBS staff will be able to quickly access this information in Matchforce to get a window into how matches are feeling in real time. Individual components are listed below. Owner with Completion StatusDetailed content related to MSCs completed grouped by match owner is available within this report. Scenario: Your agency wants to identify which individuals are currently tied to grants you are tracking or could potentially be added to grants. 2021 Big Brothers Big Sisters of America. The System Automation section of the Matchforce User Guide explains the exact events that trigger each automated email. Please keep in mind that options listed below are a small sample of the reports that you have access to in Matchforce. TheApp | Safe, Secure, Modern Match Communications This happens when youve entered anything other than just High School Big in the Program Preference Type field on the enrollment. Visit Aim.bbbs.org - Login. Each report provides a more detailed look into matches and information related to those matches. Within Matchforce, youll find that multiple report types and dashboards will often provide data thats tied to similar data points allowing you todetermine which reports are most helpful to you. Preparation for the YOS and COS Redesign Project began in late September 2019. Records in the Ready for Review and RTBM Stage are examined. You can search in all tabs or in specified fields simply by changing the search dropdown. Below are a few links that may be helpful as you get started: You may find as you examine reports connected to dashboards that you want to add and edit report fields. 90% of these funds are passed from BBBSA to BBBS agencies. This is strongly discouraged. Several reports with Activity data are provided within Matchforce allowing you to review process steps being completed. Enrollment CompletionEnrollments with completed QA reviews from the current quarter are listed within this report. The effects of the go-live of the new YOS and COS will be slowly felt over a couple of months. TheApp is the result of a joint initiative between BBBSA, a group of 15 BBBS affiliates, Traction on Demand, CM Consulting, and True Owl. : Users with this Matchforce Profile Type will be able to access Matchforce and complete standard match management activities, but will not have access to the Agency Management application. Login - MatchForce In fact, BBBSAs Enhanced SBM best practice model from 2012 demonstrated that facilitating electronic or phone communications over the summer months between Bigs and Littles resulted in longer, stronger matches that were more likely to continue into the next school year. Every agency has two account records. You may want to use this data to: Looking for more? Most importantly, these surveys provide program staff with valuable information on their Littles and the impact of their matches. Agencies will likely use this report to help determine which matches to review. The data and information obtained by these surveys serve many purposes. The other YOS surveys that were completed by the Little while waiting for a Big will remain in Matchforce but will not be used to calculate the outcomes reported on the new YOS/COS outcomes report. Enroll in Multifactor Authentication (MFA), Manage Multifactor Authentication (MFA) Settings. Matchforce has an excellent search engine. TheApp will be made available for all BBBS agencies to use on 1 July 2020. View Video Overview: Set up Okta Verify, OTP for MFA. There are currently no plans to create interfaces between Matchforce and any other e-mentoring or digital communication platforms. A Little has been on the waitlist for a Big for 100 days and has completed a YOS every 30 days while waiting. No login is required to search for opportunities In order to match opportunities, you must register on MatchForce Search about How does MatchForce work? In the following video, Julie Redcay, BBBSA Director of Federal Grants, explains the role the YOS and COS play in securing federal funds. Details with Enrollment Stage All Bigs and Littles currently Active (Enrollment Stage = Ready to be Matched, Pending Match, Matched) with mailing addresses are included in this report. This dashboard contains specific data points that staff may utilize to monitor and review match processes. Filters are available by Contact Record Type and Enrollment Stage. Components and reports tied to on-time percentages as well as matches with overdue MSC due dates will help extract this data. MatchForce.org Enter your username and password. There is a Matchforce Fundamentals video about List Views. Add columns. In order to be able to merge duplicates, you need to have Contact Merging permissions and be the owner of both records to be merged. Please copy/paste it below. o By 2/28/22, all staff and board members are required to be entered into Matchforce as an Affiliated Contact Record. Survey Completion data is tracked within this dashboard. We want to hear from you. It can be downloaded here. Users can be added individually or in bulk. Navigate to your Contacts & Demographics Report Folder to see Contact data or to the National Match Reports folder to see Matches Served Current Year. Scenario: Your agency wants to see content connected to Quality Assurance (QA) reviews. Clicking allows you to download the image for your own use. However, the expectation is that all agencies will edit these reports to meet their own needs as well as create brand new reports to pull more specific types of data. Okta can send you a push notification that you approve using Okta Verify. If you choose to use the code, then access the code in Okta Verify and enter it into your browser. Bigs will be able to log the activities they do with their Littles and let BBBS staff know how their interactions with their Littles are going.