(except for the package of . There is no stocking fee for returns or exchanges. The sight of red stains of blood over white didnt go well with many doctors and would perturb them psychologically. No exchanges or returns on items marked as final sale. results. No problem. The Container Store's exchange policy is identical in the refund statement. Customers need to have a receipt or Crocs needs to be able to verify their purchase if they want to return a product for a refund. We are working to complete your return or exchange as quickly as possible. Do you believe that you may have some unclaimed assets? Ross uses a 3rd party verification system and tracks your returns by using your ID. WE DO NOT ACCEPT RETURNS ON ANY ITEMS! Although Crocs has a fairly lenient return policy, there are some restrictions. If youre a REI member they can look up your purchase easily, if youre not, they can use your original form of payment to track it down. Jibbitz Super Sale $7 Packs, $2 Singles Shop Sale. Boxes in Alaska or Hawaii at this time. Enjoy Zip, the Famously YOU Rewards Credit Card and more. There are two ways for customers to access their order status. After scrubbing, keep both hands above waist and below neckline. Crocs Return Policy - Crocs If there is a manufacturing defect in the Merchandise, the customer is exempted from the cost of shipping the exchanged item. If you believe there is a quality issue with your item, it may be returned for a refund within 90 days with receipt; or exchanged or returned for store credit at any time. All Rights Reserved. See store associate for details. From their website, they can cannot locate your original purchase and/or for non-receipted returns, information from your valid ID will be stored to monitor your return activity.. Exchange Policy - Crocs Singapore Theyll give you merchandise credit buy youll have to show them your I.D. This can include regular and freight shipping, and any shipping surcharges. Shipping, Returns & Exchanges Customer Care Free Options Same Day In-Store Pickup Economy Shipping For All Orders $65+ Economy Shipping 7-10 Business Days Estimated Arrival $6.99 Standard Shipping 5-7 Business Days Estimated Arrival $8.99 (first 4 pairs) + $3.99 ea. If you find yourself not liking the style or fit, or simply change your mind, come back to see us. Crocs maintains a return policy that is convenient and quick. Required fields are marked *. NBA Store Returns PolicyWhat Items Are Refundable? Shipping and Returns | Zappos.com If Academy verifies the purchase, we will give you a refund of the purchase price in the original form of payment, or an even exchange of the merchandise. *Some exclusions apply. Vans Return Policy: 9 Important Questions Answered | Footted Then, take them out, and immediately (as soon as you can bear the temperature of them outside of the water!) The ability consumers have to return Crocs products both in-store and by mail is another huge advantage of the company's return and refund policy. If they cant find any evidence they will deny the return or give you store credit. The charge will be deducted from the total refund amount which will be revealed on the Return Request Confirmation email. Customers can get in touch with Crocs by phone by calling 1-866-306-3179. If your Crocs cant both fit into the pot at the same time, boil them one at a time. No problem! You will be asked what your preferred shipping method is for getting the item back to Crocs. At Famous Footwear, our goal is to make sure that every time you shop with us, you go home with the right shoes in hand, on your feet, or on the way. BROOMFIELD, Colo., April 25, 2023 /PRNewswire/ -- Crocs, Inc. (NASDAQ: CROX), a global leader in innovative casual footwear, today published its 2022 Comfort Report. With proper care and less frequent wear Crocs can last for up to 10 years. This means that customers may be able to get a refund on a Crocs product if a manufacturing defect is discovered in the product within 90 days of the original purchase. We'll accept your return if your ID information matches with the one stored in our secured database. You'll be asked to provide some information including your reason for deciding to return the item. Free Economy Shipping on all orders over $49.99. If they can't find it, they'll ask for a photo ID and issue you store credit . Crocs Unisex-Adult Classic Clog, Taffy Pink, Size 9 US Men / 11 US Women You wont get cash back but theyll give you store credit for the items current price. Physical card or instant eGift Card. Items purchased as part of the Buy One, Get One 1/2 Off promotion will result in adjusted refund or exchange amount. Select Famously Fast Pickup when adding to cart to pickup Customers can log in to their account on the Crocs website to look up information on their individual orders including tracking details. Get a cash refund if the returned item is less than $10. Crocs Return, Refund, and Exchange Policy - What You Need to Know (2023) No box? Your comment was sent and soon will be posted. In-store returns + exchanges Bring your items to any AE, Aerie, or Tailgate store in the U.S. for easy, free returns and exchanges. By Kyle James. TheCrocs return policyoffers free returns. Please return in 14 days. One of the many reasons why Crocs footwear is so popular is because it comes in many styles and colors so consumers with widely diverse tastes can find an option that they like. If 10 days have gone by since your purchase, unfortunately we can't offer you an . If you contact us for return, and request S.F. If we cant look up your original receipt, well issue a refund in the form of store credit at the current selling price. Once we receive the returned products and determine that they satisfy return conditions, the refund will be credit back to your credit card account within 20 business days. If you do not have a receipt or it is past the 90-day window, we cannot replace your item, but we would love to help you find a new pair. Your email address will not be published. If you decide on UPS, you'll be provided with a UPS specific shipping label that is prepaid and a packing slip. As long as you have your membership number they can look up your buying history and verify the purchase. See return instructions. If the items have been worn or you don't have a receipt, we will gladly make an exchange or offer you store credit for the current retail price. The warranty on Crocs footwear applies to defects in materials and workmanship for 90 days from the date of product receipt. As theyre made from rubber, clogs are easier to clean. A full refund, excluding shipping charges, will be issued on unworn and unwashed merchandise within 45 business days to the original form of payment. We use cookies to help us improve our services to you. It is difficult to find out where to send the return to. The refund amount is subject to the actual payment amount. Lowes also leaves the option open to only give store credit (at the current selling price) on returns without a receipt in case they are unable to retrieve it. Once we receive the returned products and determine that they meet the return criteria, we will credit back the refund to your credit card account within 14 business days. The merchant sends funds to the original payment method. Stores pickup orders cannot be returned at Crocs Retail Store. I have personally returned a Keurig coffee maker without a receipt over a year after I originally purchased it. YouTube Private Videos: How To Share A Private Video On YouTube, Best Online Slots: Top Real Money Slot Sites With High Payouts [2022], Frequently Asked Cruise Questions - Know Before You Go, Hang Drum & Handpan - Studio fr Handpan & Percussion - Petra Eisend - Drum Experience, Free Online Slots No download, No registration - Play Free Slot Machine Games, Konnektivitt fr Ihr Auto | Volkswagen Deutschland, How to keep warm without having the heating on all day: thermal layers and curtains, Here Are 21 YouTube Channels You Can Use to Teach Your Kids, Dollar Store Pregnancy Test: Review, Instructions, Accuracy, Brooklyn Nine-Nine: Every Main Character's Age, 101 Best Anatomical Heart Tattoo Ideas That Will Blow Your Mind! Were happy to look up your receipt with the credit/debit card used for the original purchase or by using your FAMOUSLY YOU REWARDS account. By providing my information, I am certifying that I am at least 18 years old. Customers can also look up their order status even if they don't have an account by entering the order number and email address at this. CROCS Classic All Terrain Clog ewgvprobevn0001A7 gvprobevn0001A7ew, CROCS Classic All Terrain Clog , CROCS Classic All Terrain Clog mzwzprobewx000302 wzprobewx000302mz, ACROCS Classic All Terrain Clog B, https www crocs com hk gclid EAIaIQobChMIx zbhtfj AIVEjdgCh3y1gknEAAYASAAEgIoKPD 5FBwE, CROCS Classic All Terrain Clog u0e23 u0e2d u0e07 u0e40 u0e17 u0e49 u0e32 u0e25 u0e33 u0e25 u0e2d u0e07 u0e1c u0e39 u0e49 u0e43. For the best experience on our site, be sure to turn on Javascript in your browser. Simply head in to your nearest Crocs retail location, have your receipt or proof of purchase and your item with you so that you can provide it to a customer service representative at the store and he/she will take care of the return for you. Depending on the credit card company, it may take an additional 2-10 business days after the credit is applied for it to post to your account. font-family:'georgia',serif!important; You can return the products purchased at Crocs Online Store for any reason or without any condition within 14 days of receiving your purchase . Crocs Return PolicyGet Your Money Back Without a Fuss. Gift Exchange If you received Crocs as a gift, we'd be happy to exchange it if the product is unworn and doesn't quite work for you. Do you want to apply for a college fee waiver or clinical trial? document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. To start the return online, go to the Crocs returns page and enter your order number and email address. courier to collect your return item, unless there is defective problem or product quality problem, otherwise all returns would have an additional HK$50 delivery charge. Return, Refund and Exchange Policy | American Eagle Although the original box is not necessary to return a Crocs item, customers do need to make sure that the product they are returning is not dirty or damaged in any way. The only exception to this rule is the merchandise damaged during shipping. Plus, members earn a bonus reward! Copyright 2000 - 2023. The Environmental, Social and . Everyone can find a Crocs design that appeals to them. No problem! Crocs Online Store promises to provide you with a 14-day Unconditional Returns Service within 14 days after the receipt of your purchase (as determined by the date of signing for the purchase). The footwear company is responsible for the item only after delivery to their facility. Return Policy We want you to love your purchase, but if you are not completely satisfied, we gladly accept most returns by mail and in stores within 30 days of purchase for free Conditions are noted below. You will require a valid photo ID when making a no-receipt return. Count on us to find and get them for you. Unless the product is flawed or any quality defected, all returns orders will be charged HK$50 as return delivery fee, and the charge will be deducted from the total refund amount which will be revealed on the Return Request Confirmation email. Saving money is an additional perk. Learn how your comment data is processed. The return period of 45 days gives consumers plenty of time to decide whether they want to keep Crocs footwear. Everything You Should Know About the EZContacts Return Policy. The only exception is electronics which has a 90 day return policy. The charge will be deducted from the total refund amount which will be revealed on the Return Request Confirmation email. Exchanging aCROCSMerchandise bought fromCrocs.jois very easy. You can spot fake Crocs if they are missing any of authentic Crocs distinctive features, such as a tag with a barcode unique to the shoe model, genuine logos in specific places on the shoes, particular information on the outsoles, and the characteristic light, flexible, foam-like material. If youre returning an online purchase you can use your email confirmation if you lost your packing slip. .youlike-tit-box div.tab-box{font-family:proxima_novaregular,Arial,sans-serif;font-weight: 400;} You cannot return the order at other Crocs Retail Stores. If used exclusively for indoor wear they can last even longer than this. We offer standard shipping to P.O. We will need to know the style of the footwear that you will be replacing, the reason for the exchange, and your email address. Your email address will not be published. Crocs stresses that customers should always record the tracking number for their return package when they decide to return their item by mail. However, it's important to note that product cannot be damaged in any way if it is to be accepted as a return with Crocs. Cash refund will be given for merchandise purchased with cash or check with a receipt only. on your first card purchase with the new FAMOUSLY YOU REWARDS Credit Card, at the time of account opening.*. Famous Footwear stores cannot accept international returns or exchanges, including international returns and exchanges of online purchases. Shipping, Returns & Exchanges | Rack Room Shoes .main-font, .font-GillSansMT, .font-arial, .lp-img, .bg1, .bg2, .bg3, .bj1, .bj2, .bj3, h1, h2, h3, h4, h5, .section-title, .products-list .product-name, .filter .block-subtitle, .feature .heading, .uaccordion .heading, .nav-regular .nav-item.level0 > a, .nav-regular .nav-submenu--mega > li > a, .menu-trigger, .nav-mobile .nav-item.level0 > a, .nav-mobile .nav-item.level1 > a, .nav-mobile .nav-item.level2 > a, .nav-holder .dropdown-block .dropdown-heading, .block .block-title, #opc-login h3, .box-account .box-head h2, .order-items h2.table-caption, .order-items h2.sub-title, .order-items .order-comments h2, .gen-tabs .tabs a, .product-view .product.data.items > .item.title > .switch, .footer .heading, #subscribe-form label, .caption .heading, button, .cart.table-wrapper .actions-toolbar > .action, .action-gift, .block.filter .block-title.filter-title strong, body .inner-container .lp-img-k-top, .onestepcheckout-index-index .page-main .checkout-container, .onestepcheckout-index-index .page-main .checkout-container .aw-onestep-sidebar-content .aw-onestep-sidebar-block.payment-option .payment-option-title .action-toggle::after, .onestepcheckout-index-index .page-main .checkout-container .aw-onestep-sidebar-content .aw-onestep-sidebar-block.payment-option .payment-option-title .action-toggle span, .youlike-tit-box div.tab-box, div.form-select{font-family:proxima_novaregular,Arial,sans-serif;font-weight: 400;} Can I exchange my crocs without a receipt? - Global FAQ Choose from two ways to easily track your Crocs.com order. Crocs, Inc. Releases 2022 ESG Report Detailing Commitment to Create a Can YouReturn an Online Purchase to The Store? One option that you can choose is shipping the item by UPS. Your store credit is redeemable both online or at any retail location. To arrange an exchange, contact Shoe Carnival customer support at 800-430-SHOE (7463). Visit any CROCS SHOP across AMMAN/JORDAN with your online receipt & You can exchange the size or color of your Merchandise. Walmart also has a fairly liberal return policy when you return items without a receipt. You might be stuck with store credit but that aint so bad. This means that they're good for a wearer's feet and provide the support needed to keep the feet and legs comfortable and healthy. Well, now you can. Technically speaking, Crocs are made from a closed-cell resin called Croslite. 2-Merchandise must be in a salable condition, in original state, in original packaging. You can apply for a return or item exchange from after the item has been shipped to within 7 days after the item's arrival by clicking the return/exchange button at 'My Gmarket' Page. All home delivery or S.F. The Crocs return policy allows you to request a refund or an exchange by fulfilling a few simple requirements. *Note: We may collect information from you to help manage our return/exchange process, to assist in protecting against malicious, deceptive, fraudulent, or illegal activity, and to help manage our relationship with you. This is a great way to get all the information they need quickly and conveniently. HK$30 Off Upon Purchase of HK$500Code: CVS30, HK$100 Off Upon Purchase of HK$900Code: MAY100, Selected Jibbitz Charms Buy 3 Get 2 Free, The color, design model and materials of product are not consistent with the description on the website, The product is purchased in the wrong size or doesnt fit, There is any problem in the delivery process, You receive a product flawed or with any quality defects (Such product may be returned only in accordance with the return procedure for defective products and will subject to additional limitations.). Check the statusof your home delivery order. Slight shrinking may be noticeable in as little as an hour, but it will depend on the amount of direct sunlight, and the amount of heat. We will accept a return or exchange without a receipt if: 1. Customers have the options of returning online purchases either online or at a Crocs store location. Items may be returned for an exchange or refund within 90 days with receipt or proof of purchase. . .aw-sidebar-product-name, .aw-onestep-sidebar-block_content { Exchange within 45 days from purchase date. Frequently Asked Questions How do you clean a silver chain that turned black? Enter your registered email address and password and click Sign In . Additionally, customers should be aware that Crocs offers a 90-day warranty so that they can be compensated if Crocs prove to be defective within 90 days of purchase.