The most common types of tickets we sell are: Event Organizers set the list price for Standard, Platinum and VIP Tickets. Selling ticket FAQs Ticketmaster Help Learn how mobile entry is making it safer and easier to get into events. An error occurred when I tried to make my payment. See Tickets. The reason selling your tickets on Ticketmaster arent possible is the venues policy. Are you one of those asking, Why cant I sell my tickets on Ticketmaster? If yes, dont skip this post. Exchanges are not available for: (a) tickets purchased through resale, (b) VIP and other premium tickets, or (c) tickets purchased with additional related items and/or bundled products, or (d) tickets for events that are less than 24 hours away. Make sure your account information is up to date, including your, , and youll typically receive your payout typically within 5-7 business days of selling your tickets. Resale FAQ - Selling tickets Ticketmaster The WebIf youre not seeing that option, you can click back into the event tile youre trying to list for sale; you should see that they are already listed on the NFL Ticket Exchange, and below, the options Lets Go or List Tickets on SeatGeek depending on If you purchased ticket insurance during checkout, and cant attend an event for any covered reason, youll be reimbursed up to 100% of the ticket price. When you list your tickets for sale on the Face Value Exchange, the listing price is automatically set at the total price you paid. Please see our Purchase Policy for details. Event Organizers set the list price for Standard, Platinum and VIP Tickets. Listing and selling tickets with Ticketmaster is easy, there are two simple ways to do it. 1. Choose which ticket(s) youd like to sell If you're contacting us before the event has taken place use phone or email to make sure we have time to try to source alternative tickets. It's really easy to list your tickets for sale directly from your Ticketmaster account, simply follow the steps below: Find the ticket (or tickets) you no longer need. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Once the refund is done successfully, the ticket will be re-displayed on your Ticketmaster account. Download the App and sign in Credit card companies or banks like American Express, Citibank, and Chase may offer their Card Members presales for shows as a perk for being a customer. If you are using the fan-to-fan ticket resale, keep in mind that Ticketmaster may remove such tickets at any time, but this will depend on the events organizers discretion. All rights reserved. Go to Ticketmaster.com and sign in to My Account. Get in to events you thought were sold out with tickets sold by fans and verified by Ticketmaster. See our COVID policy, Ticketmaster Resale is a resale marketplace and is not a box office venue, The live entertainment industry has taken enhanced health and safety measures to protect you and its staff. This includes the face value price set by the artist, plus any applicable fees and taxes. Comparison shop seats without leaving our site. Select the option you are having issues with and help provide feedback to the service. Your tickets are in your Ticketmaster app and ready to go when you are. To exchange tickets, contact Fan Support. You only have five minutes to purchase tickets after Ticketmaster.com.au You have to put the type of ticket you intend to sell on the information page. It could be the venues or artistes directive to Ticketmaster. Visit the FAQ How do I register for a Verified Fan event? You can even add your tickets to Passbook two days before the event. Sell your tickets on Ticketmaster! Find your listing under the My Listings section.3. In addition to the fact that you can decide your seat number, Ticketmaster has an app users can download on their mobile device. We are constantly working up ways to improve our ticketing options and level the playing field. WebDepending on which stage of the ordering process you reached at the time the error message was displayed, you should also provide us with the following information: 1. We also collect service and order processing fees for our ticketing services. On a $25 payment processing, for instance, Ticketmaster may charge up to $ 7.50, including the service, customer service, and convenience fees. Just so you know, there may be a cost associated with joining a fan club or community, so read all the details before signing up! Have fun at the game! Sign out of the Our Verified Tickets guarantee a secure, more enjoyable live event experience. Ticketmaster is the worlds largest ticket marketplace, and we partner with Event Organizers to make their tickets available through our marketplace, which includes websites, apps and Fan Support centers across 29 countries. Typically, fan club members are rewarded for their loyalty and given presale access to their favorite artists shows. Couldnt get BTS Tickets? *Stats based on Distils Bad Bot Report 2018. Ticketmaster has made it safe and easy to transfer tickets you cant use, or tickets purchased for friends and family, directly from your account. 1. Fan clubs and artist/team communities often give their members presale access to recognize loyalty. 2. And if you do go to a resale platform for tickets, I want the markup you must pay to be clearly displayed. Also, remember that you need to submit your taxpayers information before receiving funds. for more information. Sometimes the fees could be a percentage or a set fee and sometimes a combination of both. Confirm that you want to remove your listing and it will be taken down shortly. By continuing past this page you agree to our Sign up to receive special offers from Ticketmaster. Resale is at the Event Organizers discretion and may be removed at any time. Make sure your account is up to date with a valid method of payment and a valid card on file to refund the buyer in case the event is postponed or canceled. Check out the websites of your favorite performers and teams to see how you can participate and take full advantage of your fanhood. When you land on the event page for a show that's utilizing the Face Value Exchange, an info box will appear that notifies you that you're purchasing tickets on the Face Value Exchange. So the explanation we just gave is for people who bought tickets from Ticketmaster and wants to resell them. Updated Information About Event Status, Refunds Ticketmaster promises you will receive valid tickets in time for your event when purchased through the Ticketmaster Resale Marketplace, or you'll get your money back. And for resale tickets where the original ticket was sold through another ticketing company, and then posted on Ticketmaster, we provide a money-back guarantee. If you do not accept your offer, we cannot guarantee that another offer will be made before your event. We accomplish this by building industry-leading websites and apps, innovating technologies that protect tickets from people using illegal bots and providing an award-winning level of customer service. Answered! Unlike other resale marketplaces, we verify every standard, Platinum and VIP ticket we sell, so that buyers know they are buying the real thing. Your email address will not be published. Visit the FAQ 1099-K Form: Answers to Some Common Questions for more information. To find out if your tickets are eligible to be resold, click the Sell button on your event details page. We work with venues and Event Organizers to make the mobile entry process easy to use and to reduce fraud so that the people getting into the show are the fans that bought the tickets. To sell mobile tickets with Ticketmaster, sellers (you) pay 15% of the tickets face value. Sign in to your account and locate your order. If, for instance, you plan to host an event and plan to sell tickets in the US, you must have a US bank account. Apple Wallet Tickets Not Tranferrable????? They decide how many tickets should be sold, the types of tickets to sell, the prices, when ticket sales information is made available to the public, as well as when they want the tickets to go on sale. You can fill out your Seller Tax Details. Less missing out, more going out. In these cases, we will attempt to contact you, using the information provided at the time of purchase. In addition, your Tax Seller Details, which may include a Social Security Number (SSN) or an Individual Taxpayer Identification Number (ITIN), must be validated before we can pay you. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Ticketmaster 2023. NFL Ticket Exchange Contact TicketMaster Customer Support For your convenience, here are some examples of when a refund may be available: If your event is canceled, and you purchased your tickets from a Ticketmaster or Live Nation website or application,* we will issue a refund to the original method of payment used at the time of purchase, once funds are received from the Event Organizer. list tickets Our award-winning Fan Support Team is always on your side. You'll receive your payout typically within 5-7 business days after the event takes place. If resale is not available, youll see a message detailing that the Event Organizer has not enabled We and our partners use cookies to Store and/or access information on a device. Once youve purchased a ticket, getting in the door to your favorite live events should be easy. As a first-time user, completing your account and setting up your event ticket may take up to 3 weeks. The service fee charged for this service is partly to complete the debit and, Once you choose the price for your ticket, you can choose the payment method for which your payments will be received. Go to solution Accidentally sold ticket twice Unfortunately, I accidentally listed and sold the same ticket on both Ticketmaster and stubhub. Have you found a solution to this problem yet? Ticketmaster only provides codes for the Live Nation presale or offer codes listed below. To get in, simply scan your ticket right from your phone. If youre getting paid by direct deposit into your bank account and this is your first time using that account, for your security youll have to verify 2 small deposits. With the Exchange, you have the flexibility to list one or all of your tickets. Sign into your My Account. Find your listing under the My Listings section. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. Yes, you can sell that ticket on the Exchange to another fan for the same price you paid. SafeTix uses an encrypted digital ticket that eliminates ticket fraud and counterfeiting by making it impossible to copy and sell fake tickets on paper. recieved the following notice "an error occurred preparing your tickets for transfer". Maybe blame the bots swarming Ticketmaster and other sites, Bloomberg Business: Our number one goal has always been to get Pearl Jam tickets into the hands of our fans. Answer: No. If they arent or if your event is canceled, you can get your money back. The website always puts up updates, so you can always check back to, If you are using the fan-to-fan ticket resale, keep in mind that Ticketmaster may remove such tickets at any time, but this will depend on the events organizers discretion. If the button doesnt appear, is grayed out or you receive a message that the Event Organizer hasnt activated resale, your tickets arent eligible for resale.3. N.Y. Attorney General Sues Operator Of Online Ticket Resale Platform, Ticket Broker Over Massive Scheme To Sell Non-Existent, Speculative Tickets, Ticketmaster bets on smarter tickets to outsmart fraudsters, I was scammed by a ticket scalper - dont make my mistake, We actively cancel tickets listed for sale on our website when we suspect they were purchased using bots, We work closely with law enforcement to identify and go after bot users, Working with teams and artists, we have built new products to help them get tickets directly to their real fans, Our Verified Fan registration program and our new digital ticket platform have been used across thousands of events getting tickets to fans at fan-friendly prices, We have also helped teams and artists dynamically price tickets to ensure they rightfully receive the benefits of market pricing, instead of their profits going to scalpers or resale ticketing sites, We do not allow speculative tickets on our website. Hello. I've been trying to transfer since Saturday without any success. Credit Card Presales Ticketmaster Rolls Out Next-Gen Digital Encrypted Tickets, Wall Street Journal: Add the required information and return the email. Its the easiest and safest way to get into your event. For high demand events, unscrupulous resellers use sophisticated computer software programs known as ticket bots to illegally purchase large blocks of seats in order to resell them on secondary ticket sites at very high mark-ups to the face value. There wont be one specific radio station so listen to all the stations that play your favorite artists. You will also be guided on how to submit a request for credit from the organizers. After inputting the buyer/transfer information and after confirming the info, Irecieved the following notice "an error occurred preparing your tickets for transfer". Remember, not all events have presales or offers. to learn more.6. Sign into your My Account. Also, remember that not all events and tickets will be available for the fan resale feature. You dont need to take further action for the refunds for the tickets as Ticketmaster will handle everything from its end. Why Empty Seats at Taylor Swifts Concerts are Good for Business, RecodeDecode: 1. Once your account is set up, you can use it as the ticketing box office or mobile ticket creation tool for future ticketing setup. Is there any alternatives to completing the sale/ transfer? Thats why many event planners prefer Ticketmaster for ticket sale. Prices are determined by Event Organizers, who keep 100% of face value when a ticket sells. Sign into your My Account.2. Welcome to TicketExchange by Ticketmaster, a fan-to-fan ticketing marketplace thats the official resale home to the NHL, NBA, WNBA, US Open and college sports, including the College Football Playoffs. It would not let me a few weeks ago but it did a few days ago. for more information.5. By purchasing a ticket through this website, you assume all risks related to exposure to COVID-19 and agree to the current, Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:91.0) Gecko/20100101 Firefox/91.0, options for canceled, rescheduled and postponed events, Do Not Sell or Share My Sensitive and Personal Information, Do Not Sell or Share My Personal Information. Click the Sell Tickets button.4. Select the ticket(s) you want to sell and click Continue.5. If you have a problem with your tickets if they've not arrived, are the wrong ones or you receive correct tickets but experience problems entering the event, then all you need to do is contact our fan support team and we'll take it from there. Unlike other resale marketplaces, we verify every standard, Platinum and VIP ticket we sell, so that buyers know they are buying the real thing. But if youre an event planner, below are things you should know about selling tickets on Ticketmaster. On the Ticketmaster app Sign into your My Account. Find your order in the My Tickets section and click See Details.3. Skip the hassle by choosing the debit card payout option it requires no verification process on your part. For additional information, read our blog post, Updated Information About Event Status, Refunds, and Options. tickets Take the work out of delivering tickets with Ticket Transfer, and never wait at the gate for the friend who's always late. Do I have to list all my tickets for sale on the Exchange, or can I list just one? If you are being asked to input a verification Review your listing and you're all set. Similarly, not all events qualify for ticket resale. When youre entering with a mobile ticket, youll need to show the real thing on your Ticketmaster app or phones wallet app. Follow the steps above to get started. Increasingly, Event Organizers are choosing to use our SafeTix mobile ticketing as the exclusive option for entry into their shows. Your tickets will remain available for purchase until one hour after the start of the event. If you have sold tickets for an event that has been rescheduled or postponed, Ticketmaster will return the ticket to your account, but the organizer must authorize the refunds, or the buyer must have requested a refund. Can I list it for sale on the Exchange? Don't use ticketmaster resale. Contact us at any time prior to the event, although please note if it's within 5 days of the event taking place it may be more difficult to source alternative tickets and your options may be limited to receiving a refund. So, unfortunately,we wouldn't be able to do any troubleshooting on the issues you are having. Weve put together a list of the most common types of presales so you can determine the best ways to get access to presale and offer codes for the artist, team or event you cant wait to see. I need to resolve this ASAP, I'm running up against the delivery deadline. 1. Most of all, I want you to be there when the curtain goes up. App favorites dont generate presale emails. They just send automated emails with FAQs that don't solve the problem, and there is no chat/phone option for live support. You will need to wait until someone at Ticketmaster completes the setup of your ticketing account. Thats it! Additionally, when someone purchases tickets originally bought from Ticketmaster, they are re-issued in that buyers name, giving them peace of mind that their tickets are both real and belong to them Read More. Error Messages Ticketmaster Help Yes, as long as your tickets havent been sold, you can remove your Exchange listing at any time. Mobile entry turns your phone into your ticket. If, for instance, you plan to host an event and plan to sell tickets in the US, you must have a US. Its likely that other fans will only list their tickets once they are absolutely certain of a scheduling conflict, or last-minute issue preventing them from attending their event. Ticketmaster may cancel your account if there are constant event rescheduling or postponements that leads to more people requesting refunds. Thanks for trying to help anyways, I appreciate it. You should check your tickets carefully when they arrive to make sure they match the ones you purchased. I'm really at a loss as to what to do here. You can transfer and have your tickets sold on SeatGeek, TickPick and StubHub. Its free to use for buyers and sellers. Ive been trying to sell my tickets on Ticketmaster but every time I try to add my debit card or even my checking account it says to try again or says my account number is invalid?? To check on the status of your posted tickets, just sign in to My Account. 1099-K Form: Answers to Some Common Questions, Do Not Sell or Share My Personal Information. Tools like digital tickets are finally going to give them that capability. 1. Also, for many events, certain tickets may be exchanged for tickets from us of equal or higher price. The best possible way to start selling tickets on Ticketmaster is to visit the Ticketmaster website and sign up for an account. Each day, millions of fans trust Ticketmaster as the place to buy and sell tickets for unforgettable live experiences. Research has shown that ticket sellers may have to pay 15% of the total ticket sales value. Fan safety is our priority. WebTickets are on sale now. Because of this, a screenshot of a mobile ticket cannot be used as an entry method. Although we may not be the largest resale marketplace, we strive to be the best and most transparent for fans purchasing resale tickets. Ticketmaster outages reported in the last 24 hours This chart shows a view of problem reports Maybe blame the bots swarming Ticketmaster and other sites, Ticketmaster Sues Broker over use of bots to buy up tickets, Ticket Bots might keep you from getting into that show. Ticketmaster will send you information on your options for refund or credit. Learn more about refunds for canceled and rescheduled live events. This symbol means you're seeing tickets from other fans too. If you havent received your fan club presale code, visit your artist's official site to find contact information. To do this, go to the Ticketmaster selling page, then search by either event, artists, or team to commence your listing. If someone has made an offer for your tickets, youll be able to see this offer and choose to sell your tickets today taking the waiting out of selling. Save my name, email, and website in this browser for the next time I comment. If I changed my mind, can I remove my listing on the Exchange? Please see our Purchase Policy for details. Hello. Review your listing and youre all set. Click View Offer to review details and select your preferred method of payment. You can also sell tickets safely and seamlessly using the Ticketmaster smartphone app. Many people love buying tickets from this company because of how they have simplified online ticketing. I was able to list one set of tickets on Ticketmaster for the Brooklyn show. In addition, we may occasionally offer tickets at a discount after the original on-sale date, and will not refund the difference between the original price and the sale price. However, please note that if you received incorrect tickets but didn't contact us before the event took place you won't be able to claim under the Ticketmaster Guarantee. In rare cases, some Event Organizers may elect to make tickets non-transferable. This is to prevent buyers from purchasing groups of tickets solely for the purpose of reselling them at a profit. However, even if you did, your ability to resell them on the platform will depend on the options available to you. Make sure your account information is up to date, including your taxpayer information, and youll typically receive your payout typically within 5-7 business days of selling your tickets.
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