waitrose interview process 2020 waitrose interview process 2020

Be sure you answer honestly, so your response aligns with your employer's. "Yes, I do have a question. Think about some of the variables in your life that could affect your ability to arrive on time for work. Be sure not to mention names and end on a positive note. Discuss with the interviewer how you would handle a situation surrounding employee theft. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. There were scenario based questions but with lots of others stemming off them. The result has been a positive work environment with healthy competition. "I have researched Waitrose a great deal and am very happy with the positive reviews I came across online. I have an excellent letter of recommendation if you would like a copy for your records. It is a subsidiary of John Lewis Partnership. "I have worked with many personalities and management styles with great success. Was quite a while ago now. Perhaps you like to receive gifts, financial perks, public recognition, kind words, or title promotions. Q1. Focus on asking questions specific to the role you are interviewing for or the company culture and work environment. Applied online and passed the online assessment. The only time I was unable to cover a shift was when I had an exam at University that I could not miss. It is best to describe your ideal employer as one that is the same as Waitrose. The top ones would include my strong organization skills, my ability to have a conversation with anyone comfortably, and my solid work ethic and level of honesty. ", "If a coworker failed to show up for their shift, I would pick it up if possible. I went through a nasty divorce, and our house went into foreclosure. ", Written by Krista Wenz on September 13th, 2022. Interviews at Waitrose Experience Positive 64% Negative 9% Neutral 27% Getting an Interview Applied online 100% Difficulty 2.9 Average Hard Average Easy Interviews for Top Jobs at Waitrose Supermarket Assistant (378) Sales Assistant (86) Customer Assistant (79) Customer Service Assistant (61) See more interviews for top jobs I think I have enough experience in retail to understand what attracts customers and prompts them to purchase. Candidates applying for Shop Assistant had the quickest hiring process (on average 5 days), whereas Hospitality Partner roles had the slowest hiring process (on average 21 days). If you have many unexcused absences, they may disqualify you as a viable candidate. ULTIMATE Online Interview Training Course Order today and youll also get a 30-day free trial to our bestselling online interview training course designed to boost your success at interview! Upvote 2 Downvote Thank you so much for this!Honestly this information gave me a sense on how to handle my interview as well as improve my interview skills. There are many different leadership styles: autocratic, democratic, servant, pacesetting, coaching, collaborative, affiliative, and more. Was given a task of creating meals for different people for differing occasions such as dinner parties. As soon as you enter a Waitrose store, you can literally feel the quality customer service, products and groceries. Dates shown above are approximate. No minimum term. Had to do a task, too. Order today and you will get this bonus guide FREE offer available for a limited time only. The interviewer would like to hear that you want to become a leader with Waitrose so they can mentor you into a management role. Most retail positions require a wide range of hours, including evenings, weekends, holidays, overtime, and split shifts. Glassdoor users rated their interview experience at Waitrose as 81.6% positive with a difficulty rating score of 2.68 out of 5 (where 5 is the highest level of difficulty). At all times when dealing with a customer complaint I would remain calm, listen to their complaint, apologise if necessary and put a plan in place to resolve the issues quickly and efficiently. The interviewer wants to ensure that all your questions about the company or job role are answered during the interview. The hours were just not right for me in the end which is a shame. The interviewer wants to hear that you have the necessary communication skills for the role. Waitrose is the supermarket division of the John Lewis Partnership. Get started with your Free Employer Profile, Night Shift Stock Replenishment Interview, Customer Service Representative Interview. 4 answers . The interviewer asks this question to see what type of employee you will be if hired. Be sure to highlight your favorite and most challenging positions. I handle surprises using common sense and keeping courtesy to others top of mind.". I feel confident that, if you hire me in this role, you will be very happy with my performance, contribution to the wider team and my ability to uphold the strong values Waitrose adheres to., First and foremost, I would follow my training and the Waitrose principles in regard to customer service and care. Once I was late due to a terrible snow storm, and I notified my supervisor of the situation, so it was not an issue. I am also at a stage in my life where I have the stability of a good home life and partner, and as such, I am now able to dedicate more time to working flexible, and unsociable hours if and when required. Was asked a variety of questions on how I would or had dealt with past situations with customers and colleagues. First undertook an online situational assessment, then was invited to a group interview. You cannot force others to communicate with you in a way you would always prefer. Great response; an interviewer will appreciate your willingness to be flexible contingent on school responsibilities. "My reaction to employee theft would differ if I were a retail associate or a retail manager. Asking the right questions and very brief. Candidates interviewing for Supermarket Assistant and Hospitality Partner rated their interviews as the hardest, whereas interviews for Delivery Driver and Shop Assistant roles were rated as the easiest. Then you can be better prepared to formulate your response. Assure the interviewer that you are a team player and put the company's needs first. ", "I left my last job because I was moving out of the area. The interviewer wants to know what you like the most to see where your strengths lie. Within the Waitrose Interview Questions and Answers guide we have provided you with suggested answers and tips for utilising STAR. I fully believe in honesty at all times.". One time a situation did not go the way you expected, How would you deal with a customer complaint, Asked how I would deal with workplace situations, Tell us about a time you adapted your style to suit someone else. Full Suggested Answer & Detailed Response, Question 10, Most companies have policies in place for handling rude or aggressive customers. After aplying for position, you have to fill some documents and scenario based question to determine whether you are good fit for the position. The group task will be a situational one with a scenario to answer, and the solo interview is with a set number of questions. Waitrose job descriptions generally have a salary range noted on the job announcement. Waitrose Group Assessment Guidance and Practice The selection process for the John Lewis Partnership (JLP) can see candidates participating in number of different types of interview. ALWAYS: We're quirky, proud and at our best when we are free to be ourselves.WE NOT ME: When we work together anything is possible.Be sure to memorize these values before your interview so you can answer this question with ease. Here we. Employees in uniform are identifiable to customers, look professional, promote the company's brand, and show unity among the staff. I would avoid approaching the employee as I would not want to make it a personal issue. "Currently, I earn a base salary of ?45,000 per year plus a potential 20% annual bonus. The interviewer asks this question to see what work environment you dislike to see if you will be a good fit for the company culture. Discuss with the interviewer why you want to make a change and how this particular role fits well with the changes you seek. Most Waitrose job postings have many job duties you will be asked to perform. One time a situation did not go the way you expected, How would you deal with a customer complaint, when in the past have I shown time management, Tell me an example of when you received a good customer service, describe your experience and how would you apply that experience to working in this company. "I am more than willing to cover a shift for a coworker if possible. No pressure at all. Very laid-back, almost forgot I was in an interview. Focus on reviewing Waitrose's return policy before your interview. Good process overall. Common stages of the interview process at Waitrose according to 42 Glassdoor interviews include: Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Candidates applying for Shop-floor Assistant (Christmas Temp) had the quickest hiring process (on average 1 day), whereas Graduate Trainee roles had the slowest hiring process (on average 150 days). Let the interviewer know if you have not worked in a competitive work environment. I ended up winning 7 of the 12 contests! It was fast and easy, asked several questions and had a group part before. Talk to the interviewer about any times you have been required to wear a uniform and your thoughts on this. The interview process was easy and enjoyable. Being flexible in your schedule is valuable as a retail-based employee. They asked basic questions which were simple and easy to answer. I have my interview in exactly 2 weeks and these helpful tutorials are absolutely perfect for those who don't know. He is about to become a wealthy quarterback, but at that time he wanted to sell Philadelphia on why he is the guy they need as a leader. It's great to be 10-15 minutes early rather than just showing up on the dot. "There is no reason why you should not hire me. The interviewer asks this question to see that you have strong verbal and written communication skills, which are required for all Waitrose positions. Many people like recognition in some way for their accomplishments in the workplace, while others do not require public recognition. If there is anything in your schedule that may hinder your availability, be sure to address this. We do not have advertisements on our pages but we do try to make money through paid-memberships. The interview was a simple exercise looking for ideas on how to improve a hypothetical store. Get started with your Free Employer Profile, The Ultimate Job Interview Preparation Guide. ", "I understand that I come from one of your competitors, so I hope you can see why it would benefit Waitrose if you hired me. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful. Strong math skills are an asset in any retail-based role. ", Be sure to check out our other company interview question sets, This company typically hires for the following careers, use these career-focused practice sets to help you win your interview. How to Answer: Why Do You Want to Work Here? Q6. The interviewer would like to know if anything negative will appear in your reference check to determine if they want to move forward in the hiring process. Felt like a formality rather than a real test of an interview.