thor motor coach radio not working

We believe that **** knew that $1000.00 would in no way cover the labor charges to fix the heating breech and defective flooring. Out of goodwill, we doubled that offer to reimburse up to $2000 at your choice of repair. This is NOT a new claim. One previous owner purchased it new.We have had multiple issues with the coach. Thor motor coach four winds 24 f e350 chassis. Contact Sales. She is also equipped with . Planning pet-friendly trips can be ruff when you don't know what to pack! Had independently inspected by three different independent repair facilities all who stated this was of abnormal size and does affect integrity of roof which THOR, came back with it's normal. Posts: 2,166 THOR #11781. I am rejecting this response because: As is well documented we believe that **** knows that their "goodwill offer" of $2,000.00 will in no way cover the cost of labor to repair the issues with our coach. I have a decent amount of mechanical and electronic knowledge and don't mind tearing into something to fix it correctly. Out of goodwill, we doubled that offer to reimburse up to $2000 at your choice of repair. Our 2019 ************ Motor Coach seats have started to completely disintegrate. We are currently waiting on pictures and an estimate from the service center to determine how to proceed. Rates and amount financed are determined by credit history. 3. MY VEHICLE REMAINS HELD HOSTAGE IN ******* ** BECAUSE OF THE $630 Diagnostic charge and because **** did not want to pay **** $2000 TO RESOLVE THE ISSUE TODAY, ON THE ***** **** AND **** SHOULD BE HELD ACCOUNTABLE TO TREATING THEIR CUSTOMERS AND PROVIDING THEM JOBS. Weve compiled a list of hot chocolate recipes that are easy to make and unique for the holidays! Thor Motor Coach stands by our previous response, we will have our representative attempt to reach the customer one more time. Then click on the manual name to download. Mr. and ***************,the most recent offer from ************************* to cover $1000 of labor was in January of 2022, 19 months after warranty expiration. Now all of a sudden ********************************* says that everything is null and void since so much time has passed, even though we have emails from ***************** stating that once things opened up after the pandemic, and we could travel, anything under warranty that was reported to Thor while under warranty would be covered, after travel restrictions were lifted, and we could get the coach in for repairs. Thor is offering to repair by patching roof. Can hitch up to 8,000 lbs. VIN #*****************. Onan RV QG 4000 Gas Generator; Winegard ConnecT 2.0 WiFi/4G . I have looked and checked all connections and fuses I can find. Built-In Skylight. Thor is saying to just patch it. is not responsible for any misprints, typos, or errors found in our website pages. There's a fuse on the back of the radio. See details. At the time ****************** received the call from **** at Thor, unknown to ****, ****************** was already in route to ******* to pick up the vehicle.The actions and attitudes of **** contacts **** and ****** are unacceptable on the handling of ****************** first time call with a new vehicle needing mechanical service, creating a hostile environment, because **** was right, ****************** is wrong, **** would be in charge of dealing with what needs to be done, not ******************, and **** was the mechanic and ****************** was not. We have many issues with the flooring, as well as a heating breech that causes the flooring to ****** when the furnace comes on. After getting back both radios not working. When we were stucked they informed us to go to ******* we were stuck in ga we where live, I am rejecting this response because:saturday called **** rv. Does not include Hitch work or accessories. UNABLE TO GET AHOLD OF ANYONE AT THOR THAT COULD CARE A BIT!!! Note that complaint text that is displayed might not represent all complaints filed with BBB. Which we received no assistance. I will say again this coach cost us 100's of thousands of dollars. TV in the bedroom and living room and in one it has space provided in the dining/Kitchen area for another TV. You'll find a large closet that can be used for clothes, food, or miscellaneous camp gear, plus there are overhead compartments for even more storage. State: Texas. ************************* (Thor Motor Coach CSR) worked with us thru March of 2022 trying to get these issues resolved. JavaScript is disabled. My husband was impressed with Rudy, because he was asked a question, and if he couldnt answer it, he made some calls and had the answer within a few minutes. Our 2019 ************ Motor Coach seats have started to completely disintegrate. ft. If these are the type of responses that ****************** will and can expect from **** in the future, ****************** needs to know that and others need to be aware of that, so better choices can be made from other providers when making with purchasing motor vehicle. Across from the bed there is even a place for an optional 32" LED TV. 1 of 26. Thor now needs to act in good faith and honor their agreement to cover the labor charges and heating breech issues. or call the glass man in town? The requested information: 2019 *********************** **** motor coach. For more information, visit. The owner listed is **************************. My husband was ill and could not drive the coach to *******. We have taken our coach to *************** in ***********, ** to have the work completed by a certified tech. I suspect it is on the order of 0.25 amp-hours per day, but of course each radio will differ somewhat. Watch on. It is the original claim. THOR #2187. We will have a representative reach out within ********************************************************************** repairs.Your generator will have to be serviced by Onan/Cummins. You probably have to pull the radio out to find it. Is there a video or "How To" instruction on removing window, fixing problem and replacing same? 2017 Thor Challenger XE Rear and side cameras and radio not working. We have documented the roof concerns in case it does happen to be a concern. Any price listed excludes sales tax, registration tags, and delivery fees. Listed 27 weeks ago in Cass . Pantry. Save your favorite RVs as you browse. I tried to call **** / ******* and left a voice-mail asking for a return call where I may be able to set up an appointment in March as well. We were told at the time of the purchase that the dealer noticed items that had to be covered underneath the warranty that required replacement. Stock Number I had leaking from the air conditioner 2 days after buying the motorhome and my first rain storm. There is a special tool (like a shiv) that you use to release both sides. Submitting a response indicates a willingness to work with customers to make things right. Discover the necessary items to make this an unforgettable adventure! A handy closet can be found just outside the bathroom door for clothing storage and more.This unit is also available with a Chevy 4500 chassis. I will state again that this is not a new claim. 1. We have a leak in the back window of 2018 Thor Axis 24.1. Diesel and gas-powered chassis options. This is Thors final offer as it has been stated multiple times. Largest Family-Owned RV Dealer In The Nation. I am rejecting this response because: ********************************* (Thor Motor Coach Retail Warranty Supervisor is not acting in good faith. From November 2019 to September 10, 2022, we had not used the coach however we have been maintaining the coach to ensure it would be ready for the day we would use it again. Provide us with some basic info and well appraise your RV. The best of Class A amenities and more power than a Class B. No. It just switches the ignition feed for the radio from ignition switch power to the same source of power that the B+ keep-alive lead uses. Your actual payments may vary. Took a good 2 hours drive and they are still dead. can provide videos and pictures. * This post was edited 03/23/19 02:00pm by bobndot * We have gone to great lengths to get these issues resolved, driving the coach to multiple places both in ***** and **** trying to get the issues resolved. Hello all, new to the forum and a first time RV owner. I have been unable to take motorhome any distance as if roof tears or leaks much more damage will occur. was not accepted by ****, nor were the two offers recently submitted to ********************************* for approval. 5 seatbelts. These Off-Road Teardrop Campers Have A Unique Sola AGM Batteriesvs Flooded Batteries: What's Be Are You Leaving Black Water In Your Tank For Too L What Are The BestRV Sewer Hose Fittings? *All RV prices exclude tax, title, registration and fees, including documentary service fees. Being a 6 year old coach with a second owner, Thor Motor Coach would no longer participate in repairing this coach. Fortunately - thru experimenting and luck - I found the unlabelled button that turns it off -- it was bugging me. He was so laid-back and his knowledge was extensive on the motorhome. May 24, 2019 #9 Gary RV_Wizard Site Team Joined Feb 2, 2005 Posts 77,941 Location West Palm Beach, FL If you are in the market for a class c, look no further than this 2019 Quantum KW29, priced right at $106,000. Thor motor coach four winds 24 f e350 - Answered by a verified RV Mechanic . Im about to conclude that the Axxera radios/cameras are junk and mine is shot. Use a pen or paper clip. There is a rear bedroom with a privacy curtain, a rear bath for convenience, and sleeping space for seven, plus much more! It's time to pack for your next trip in this Thor Motor Coach Four Winds class C model 26B. ** Day 2 we tried using the microwave again. It drops down over drivers head onto safety pins. We had the privilege to work with Joe A. the Internet Manager. There's a reason why so many choose Thor Motor Coach. They need to honor their warranty now! We are so very happy with the coach we purchased! Out of goodwill, we doubled that offer to reimburse up to $2000 at your choice of repair. Our {brand} prices are so low, {mfg} won't allow us to display our Buy Now Price without you requesting it. Above Cab 40" Swivel LED TV, Optional Bedroom 32" LED TV, Optional Exterior 32" LED TV, Ford E-Series or Chevrolet C4500 Dually Chassis (22B, 22E, 23U, 24F & 26B), Ford E-Series Chassis (28Z, 29G, 30D, 31E, 31L & 31W), Slick Fiberglass Exterior with Standard Graphics Package, MEGA-Storage Compartment (22B, 22E, 23U, 28Z, 29G & 30D), Power Patio Awning with Integrated LED Lighting, Framed Windows (22B, 22E, 23U, 24F, 26B, 28Z, 29G & 30D), 8,000-lb. The retail declared our previous response as satisfactory, see below. As a full-time student looking to earn some extra money during my studies, I went to work part-time at TJ Maxx where I was tasked with managing inventory on the . We have taken the coach all over ***** and **** trying to get the issues resolved. And we are akready receivng customer no assistance. The emails I will be sending to Tristen are just a fraction of the emails that I have, as proof of all efforts on our part, far too many to contain in this response. Begin with this one! 15 amp. Among the largest motorhomes, featuring the amenities of home for full-time life on the road. At Thor Motor Coach, we listen, design, and construct our motorhomes to fit your family. It is my hope that after ******* has more documentation available to him, he can make a more reasonable offer in getting these issues resolved once and for all. At Thor Motor Coach, we listen, design, and construct our motorhomes to fit your family. My question: Is there a definitive reason why the driver's (chassis) radio is not mounted/wired in a standard fashion? Want to request a quote on this unit? Spoil the RV owners in your life this Christmas with some of our favorite gifts. RVers Ask: What's The Best Way To Sell An RV? 2. 2022 Thor Motor Coach Four Winds 31WV Overview | Beckley's RVs. Another for $6,500.00 from *************** in ***********, **. Everything with the purchase of this motor home was professionally handled by a group of really nice guys. Impossible to get under dash if you have a Class C. Thanks to everyone for the advice, fuse in back of radio is good. The only two fuse I found for radio was one in the Ford block marked radio, which was good. Contact Us. We are also providing the **** commercial vehicle center web address. This is a MSRP $190K Class A Motorhome. $97,999. 2016 Freedom Elite 28H with a Axxera radio. 2022 Thor Motor Coach freedom elite. Standard and optional features listed on units may or may not reflect actual in-stock unit. Despite our efforts, occasionally errors resulting from typos, inaccurate detail information or technical mistakes may occur. ("goodwill offer") from what they will charge us to do the labor at their factory. Rusty78609 78.3K subscribers Subscribe 337 Share 16K views 1 year ago #rvliving I finally found the problem. Fill out this offer form and we'll get back with you as soon as possible. This is a $200,000 brand new RV that we are paying monthly on but have barley used because Thor keeps denying the warranty claims. Number Of Televisions. It seems each Thor MC plant wires the radios differently. They gave **** rv support ***********. We purchased a 2016 ************ 40xte with ****** miles on it. Had **** acted in good faith when the coach sat at ******* ***** for nearly a year, this would all be behind us. Among the largest motorhomes, featuring the amenities of home for weekend getaways to full-time RV life on the road. If your dealer did not submit proper documentation for repair, we can ask for them to submit all supporting evidence. Fill out this quote form and we'll get back with you as soon as possible. I do not know WHY he has not had access to this correspondence. Not just one but every single seat in the coach. Searched for help on the forum and replaced fuse in the rear radio and its working but not getting power to the dash radio any ideas? 33 complaints closed in the last 12 months. Thanks for the replies. Want to make us an offer on the {product}? We bought it new in 2018. Need advise, had a shop replace house battery and repair inverter. WHO IS RIGHT? Exterior 32" TV. Mechanic's Assistant: Are you fixing your Chassis yourself? Question about flooringsheet vinyl versus laminate Not something you want to have happen!!! State: Arkansas. Arriving at our destination we set up to dry camp. waiting for the repair shop to let them know what the bill is I didnt know then well proceed, We are waiting for a call from Thor motor Coach coach we received an, email on 11 **** I guess I said the complaint was resolved but it was, not. Class A Among the largest motorhomes, featuring the amenities of home for full-time life on the road. Apologized for the frustrating direction advised from Thor Motor Coach, was informed the coach is currently at *************************. Paint. Onan onboard generator. Thor Motorcoach Logo linking to Home Page. We purchased a 2020 ************ model **** on September 4, 2019. Of course, ********************************* also says that they will take the $2,000.00 "goodwill offer" made off the final bill. We strive to ensure all pricing and information contained in this website is accurate. Most of the issues listed on pdf ************************************************************** 2021. Check whether the batteries are charged enough. Follow the Huynh-Doan family on their trip to Colorful Colorado, why they chose the #rvlife, and the lessons it has taught them along the way. See you down the, powered by Interact RV Dealer Website Design, 15' Power Two Stage Armless w/Integrated LED Lighting, Mercedes-Benz Sprinter - 3.0L V6 188HP 325 lb-ft Torque, Mercedes-Benz safety package includes: Active Braking Assist, Attention assist, Active lane keeping assist, Wet wiper system, Distance Regulator Distronic Plus, Electric Stabilizing System (Standard 24FB, 24TT; Optional 24RW), Automatic Leveling Jacks with Touchpad Controls IPO Electric Rear Jacks (Optional 24FB, 24TT; N/A 24RW), Automatic Leveling Jacks with Touchpad Controls (Optional 24RW; N/A 24FB, 24TT), Welded Tubular Aluminum Roof and Sidewall Cage Construction, Vacu-Bond Laminated Roof, Walls and Floors with Foam Insulation, Fiberglass Front Cap with Skylight and Interior Power Shade, Full-Body Paint Package with Gel Coated Sidewalls, Invisible Front Paint Protection, Two Stage Armless Power Patio Awning with Integrated LED Lighting in Awning Arms, Mercedes-Benz 10.25 in. Doesn't look like I am getting power to the radio since battery replaced. ****************** HAS DONE EVERYTHING IN HIS POWER TO GET ANSWERS AND DONE EXACTLY WHAT **** AT **** HAS ADVISED HIM TO DO AND NOW FINGER POINTING AGAIN! 15,0000miles Specs: Ford E350 . There is an additional five amp inline fuse in the radio's hookup circuitry near the radio itself. #ThorMotorCoach #TMCHowToFor more visit ThorMotorCoach.comDisclaimers:Features, components and appliances depicted on this webpage and its related documents may or may not be installed on your motorhome as a consequence of the features, components and appliances being optional equipment and/or equipment not available for installation on the motorhome model you purchased. After reviewing the Pre-Authorization, our stance on the roof concern remains the same. Add distilled water only. ****** advised that in order to talked to a supervisor, I would need to complete a form over the phone, in which I agreed and she immediately transferred me to ********* **** continue to refused to allow ****************** to speak to supervisor which may have de-escalated the situation, if ****************** could do so. Do not use this link to ask for help with RV-related issues; Ask those questions in one of our forums. As an industry leader in innovative design, TMC builds a variety of unique styles, sizes and floor plans that feel custom-made - at a truly competitive price. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. The 10 Best Spring Break Destinations For RVers, What You Should Know About RV Towing Insurance, 4 Embarrassing Things We Did As New RVers. We have a 2017 Thor motor home with a radio installed backup camera. In reviewing my hundreds of emails regarding these issues I was particularly surprised by an email from ********************************* apologizing and stating that the only emails he had been provided were from ***************** in 2020 and the email referencing the $1,000. This is truly a manufacturer defect. Solar panals not bolted properly to roof.Propane sensor faulty. Then to ********* in ****. **** now offers us a "goodwill" offer that in no way covers the labor charges to get these flooring & heating breech issues resolved. changed the RV world when it first hit the streets in 2011. master Slide topper is failing because there are no screws installed in it to hold it, ladder To get to bunk above drivers compartment is unusable as the brackets for it are wider then ladder provided. ******* also says we would NOT be reimbursed for any travel expenses. One last thing, as ******* has stated in previous emails, we can take the coach all the way to ******* at our expense (probably at least $2,000. The issues were filed with **** when the coach was new. Radio. "Out of warranty" is a slap in the face being that the issue was reported months into ownership and shows me ****'s warranty policies and procedures are clear as mud as well as down right deceitful to their customers. We want **** to act in good faith and resolve these longstanding issues. As stated previously, we are well aware that the coach is now off warranty. You haven't indicated the make, model and year of your coach so this may or may not apply to your situation. The Border Hookups Hit The Road With A New Song. **** had no issues resolving many of the other problems with our coach. we do not have any videos here. Thor fave me a warranty center but they were unwilling to service my van ************************************* ** said they had thier own customers to service and since I didnt purchase from them to go someplace else. #ThorMotorCoach #ThorHowTo #FourWindsRV #QuantumRV #ChateauRVWhether you are hitting the road for the first time or a seasoned traveler, this video is an in-. The only fuse location I'm aware of that's radio related should be the one on the driver's side floor, which I'm sure you've checked.