Eventually i don't regret spending my birthday there. We were just beyond tired but it seemed like "the right hand didn't know what the left was doing" (and some simply dont care because I asked for the manager and nobody took care of that) and excuse were made. I will share your reviews with all the staff and it will definitely a boost for all of us. Cannot recommend this place enough! We are glad to hear that you discovered the water activities with enthusiasm. Your satisfaction is the greatest reward of the team, and certainly will act as a source of motivation to perform even better. May Allah bless him. Your feedback is a great source of motivation for us as we try to achieve even higher standards of service and care. The team led by Christian could not do enough for us. Claim your listing for free to respond to reviews, update your profile and much more. If the system detects something that potentially contradicts our. But take. Thanks to Pamela at Tides and the Main . We do hope that aside these unusual shortcomings, you have had an enjoyable stay and that we would have the opportunity to welcome you back very soon for a unique experience. It was a great experience with Hotel Long Beach. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We are delighted to read that you have enjoyed your stay with us as well as the facilities and services offered, especially Mr. Vimal Rambhojun, our associate, who will be fully recognized for his outstanding performance. Variety of restaurants and quality and selection of food exceeds expactions. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. It is our pleasure to hear that your kids had an amazing time with our Kids club team, who are giving their best, genuinely to deliver a unique experience. Warm regards, Christian Jaquier, Hk Shah Alam services was extremely good. Dear loveeat74, Greetings from the Long Beach Mauritius! We have been to numerous hotels in mauritius and travelled to many countries but we have never met someone so kind along with an exceptional customer service like his -From Rughoo Bhikoo family, Dear janhavir2023, Greetings from the Long Beach Mauritius! We also got our room finally at 4 o clock pm (we arrived at 9 in the morning- promised to get a room by 2 pm) after several issues and changes and stayed without our luggage the entire day. Long Beach Mauritius: high service quality and best food; rooms worn out and renovation required. All of them always lip-read us all our wihses. Real opinions. All the best wishes for them. I work in tourism and I would have at least offered a compensation for that day and I wouldn't have sent someone ahead who couldn't do anything about the process anyways beside apologising. Dear Guest, It fills me with great pride to learn of your great experience here at Long Beach Mauritius. When we arrived they tried to tell us that it was the agencys fault and we should deal with it. The location of the resort is very nice with a very good beach. I am so glad to note that you did appreciate the overall services and facilities offered to you and the recognition of all our exceptional team members. Warmest regards, Christian Jaquier, We have just returned from a planned 10 night stay (extended to 12) at Long Beach. In short I would recommend this Hotel to anyone visiting Mautritius. Thank you for your excellent feedback, which I will be delighted to share with my team. With sincere regards, Jean-Marc Ma-Poon, We travelled as a party of ten to Long Beach for my Daughters wedding. They would see me caring my little one and run to give me a hand with my luggage or bring her. I am so glad to note that you did appreciate the overall services and facilities offered to you and the recognition of all our exceptional team members. We highly value our guests feedback as this is what supports us in our efforts of improving the level of service and standards. Looking forward to welcome you back for another great moment. Food was also good. Warmest regards, Christian Jaquier. It was a great experience with Hotel Long Beach. Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. Intl Airport. Are any cleaning services offered at Long Beach Mauritius? We look forward welcoming you back very soon. It is always a pleasure to read that our guests are satisfied with the service, the layout and the location that we provide at our Resorts. Long Beach is set on a lovely, one kilometre long blonde beach lined with 750 sun loungers. In response to your concerns, we regret that the service was not up to your expectation. We also got our room finally at 4 o clock pm (we arrived at 9 in the morning- promised to get a room by 2 pm) after several issues and changes and stayed without our luggage the entire day. Call us. Which popular attractions are close to Long Beach Mauritius? Once, the lady teaching water gymnastics saw me having my child in my arms and bringing a drink and went out of the pool to help me! We are delighted to be made aware that the team, the location, the facilities and the layout contributed at large to the success of your holiday. 1 miles from property. Dear loveeat74, Greetings from the Long Beach Mauritius! I am glad that you have had an enjoyable stay and that the resort facilities and services offered were to your convenience. This is the version of our website addressed to speakers of English in the United States. Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. We are very pleased to learn that you have had a joyful time with us and are pleased to see our efforts extended in making your stay and wonderful experience have been recognized. I do not know from where to start we were travelling with 2 toddlers, 1.5y old and 3.5y old, staying at a villa on the beach for a week. Find out more. What are some of the property amenities at Long Beach Mauritius? Does Long Beach Mauritius have any great views? Special thanks must got to Morna and Isabelle who appeared to go above and beyond the call of duty to make my daughters wedding a very special occasion indeed and we all felt very special. What food & drink options are available at Long Beach Mauritius? We had a great time at Longbeach Hotel. The whole team looks forward to the soonest opportunity of welcoming you back. We have been to numerous hotels in mauritius and travelled to many countries but we have never met someone so kind along with an exceptional customer service like his -From Rughoo Bhikoo family, Dear janhavir2023, Greetings from the Long Beach Mauritius! A simple order of 2 iced Americanos and one green tea took 20 minutes and in the end we had 5 versions of Coffee (milk, sweet, iced tea) on the table and at last what we ordered after explaining the order to a restaurant manager. Long Beach Mauritius, Belle Mare: 5,782 Hotel Reviews, 7,650 traveller photos, and great deals for Long Beach Mauritius, ranked #6 of 11 hotels in Belle Mare and rated 4.5 of 5 at Tripadvisor. The first 2 coffee tabs are for free, then you have to pay (where else on the globe in a five star?). Dear loveeat74, Greetings from the Long Beach Mauritius! If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. I don't want excuses and apologies from several people- just someone who is taking care of an issue in an efficient and guest centered way and taking complaints and concerns seriously. Cannot recommend this place enough! We will share your reviews with all the staff and it will definitely a boost for all of us. From the waiting staff, the bar, the beach all done with a smile. Looking forward to welcome you in a nearest future at Longbeach Mauritius. Your feedback is a great source of motivation for us as we try to achieve even higher standards of service and care. Sincerely, Jean-Marc Ma-Poon, Absolutely awesome vacation on Easter with my Family. Which room amenities are available at Long Beach Mauritius? Facing the splendid sunsets, Victoria Beachcomber is one of the most popular family resorts in Mauritius. Book Long Beach Mauritius, Belle Mare on Tripadvisor: See 5,490 traveller reviews, 7,316 photos, and cheap rates for Long Beach Mauritius, ranked #6 of 11 hotels in Belle Mare and rated 4.5 of 5 at Tripadvisor. It took five times to get a simple black iced coffee, my napkin was dirty, there is only one kind of cheese..it is simply not a five star breakfast. Yes, guests often enjoy the ocean view available here. You will love it as we did! The staff were mostly really good and very helpful, though sometimes requests were either ignored, forgotten or lost in translation. Book Long Beach Mauritius, Belle Mare on Tripadvisor: See 5,613 traveller reviews, 7,466 candid photos, and great deals for Long Beach Mauritius, ranked #6 of 11 hotels in Belle Mare and rated 4.5 of 5 at Tripadvisor. Sincerely, Christian Jaquier, Great place to spend a beachy holiday and playing golf at ANAHITA GOLF COURSE, Beautiful beach, it was great to have an ocean front room, specially the staff have been amazing - they are well trained and customer orientated - the chief of the restaurant and his team where looking great after all guests and their special requests - Mr. Tony and his team did a great job and also the driver Mr. Baba was taking care for the shuttle to the golf course in a special way - we have never had such an experience before. I am delighted to read that you have enjoyed your stay with us as well as the facilities, service and our boat house. The staff is exceptionally kind and caring. high service quality and best food; rooms worn out and renovation required. Water sports like sailing, kayak, etc are included in AI package. This is not how you treat guests. high service quality and best food; rooms worn out and renovation required. Again taking the stress out of a difficult situation. Long Beach Mauritius: The excellent service and warm welcome received at Hasu Restaurant - See 5,783 traveler reviews, 7,055 candid photos, and great deals for Long Beach Mauritius at Tripadvisor. From the moment of our arrival to the moment we left the service at the hotel was impeccable. The room we were promised in the end had maintenance issues out of a sudden and we had to move to another one. I could be misspelling her name, but I recall Channone ? Also when you come too late (half an hour before the official end) you really have to insist to get the fruits they serve earlier. Warm regards, Christian Jaquier, Hk Shah Alam services was extremely good. Yours sincerely, Christian Jaquier, We recently came for my birthday and we really enjoyed it, all thanks to Mr Vimal Rambhojun at the main bar area. Sincerely, Jean-Marc Ma-Poon. Whether you desire to discover the mysterious underwater world and its vibrant marine life, experience the water from a boat, or make the most of the shallow lagoons . Claim your listing for free to respond to reviews, update your profile and much more. There are more places to choose from in the, Coastal Road, Belle Mare, Mauritius 41601. Are any cleaning services offered at Long Beach Mauritius? Mr. Adesh and there was another gentleman (i guess he was one of the cook ), the took care that we are feeling at ease. May Allah bless him. Does Long Beach Mauritius offer any business services? The entire team and I look very much forward to welcoming you back to our resort. Eva Maria from Austria :-), Ocean front rooms are overlooking the beach, Dear Guest, I would like to thank you for staying at our resort and also for taking the time to write a review of your experience. A Sun Resorts property, Long Beach Golf & Spa Resort is located on the east coast, along one of the island's longest and widest natural beaches. Taxes and fees that are shown are estimates only. Sincerely, Jean-Marc Ma-Poon, Its true, the best of all was the beach and the sea. All the employees and service was so kind! Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. It was really a pleasure to meet this Hotel in the Holiday over Easter. However, your appreciation on the Golf and our restaurants have been well acknowledged and shared. They bring you tea but no cups, etc. team. It is not only about the taste, but the style it is served, the truly kind waiters the programs in the evenings were what you would pay hundred to attend what incredible voices these people have my kids and us really, really enjoy it being there. We really did not know much about the specialty of Hasu, so we asked Mr. Adesh himself to surprise us with the best dishes. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. We were just beyond tired but it seemed like "the right hand didn't know what the left was doing" (and some simply dont care because I asked for the manager and nobody took care of that) and excuse were made. These above mentioned concerns were raised to the Management for actions to be taken. Tripadvisor gives a Travellers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor. My son saw some Paw Patrol toys and they were happy to rent them to him (for free) to play during our stay. Maybe at least this here reaches the management. (We were here 12 years ago and it was a different experience) I dont want to hear another apology, I want things to work and just have a relaxing time. It was all just a great confusion and I just don't expect something like that to happen from -again- a five star house. To have the opportunity to improve your stay to a better one, we have shared your experience with the concerned team, who will take the measures to solve the mentioned points. Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. I am glad that you have had an enjoyable stay, and that the resort facilities and services offered were to your convenience. Not quite a 5 star hotel ,but still a lot to recommend it. Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. A Sun Resorts property, Long Beach Golf & Spa Resort is located on the east coast, along one of the island's longest and widest natural beaches. They would see me caring my little one and run to give me a hand with my luggage or bring her. Long Beach Mauritius, Belle Mare: See 5,780 traveller reviews, 7,650 candid photos, and great deals for Long Beach Mauritius, ranked #6 of 11 hotels in Belle Mare and rated 4.5 of 5 at Tripadvisor. I wished that she was living closer to where I am but we will surely be back. We got refunded later (as the transfer was already paid and mistakes can happen) but from a five star hotel I expect that they deal with the agency which they are working. Anahita Golf course one of the best. (The light doesnt work in some of the lamps in the new room, there is only one bathrobe for 2 guests). There are more places to choose from in the, Frequently Asked Questions about Long Beach Mauritius. Aside from the small bugs in the room (I'm sure fumigation can sort this out), we had the best stay in the hotel and enjoyed great service throughout the day. The swimming pools, the morning yoga, the entertainment, spa, restaurants, kindergarden they are all really much beyond expectations. I don't want excuses and apologies from several people- just someone who is taking care of an issue in an efficient and guest centered way and taking complaints and concerns seriously. . Hotel services was great. I am delighted to read that you have enjoyed your stay with us as well as the facilities, service and our boat house. A Sun Resorts property, Long Beach Golf & Spa Resort is located on the east coast, along one of the island's longest and widest natural beaches. But first things first: we had issues with our airport transport as we booked via an agency and we were not able to reach the hotel so we took a taxi. The team led by Christian could not do enough for us. I am a real Japanese Food lover and my husband took me to a surprised birthday dinner at Hasu restaurant long beach. Does Long Beach Mauritius offer any business services? A very nice hotel for families with kids with a very good kids club with great installations. Tripadvisor gives a Travellers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor. But several are just not trained. I am so glad to note that you did appreciate the overall services and facilities offered to you and the recognition of all our exceptional team members. Eventually i don't regret spending my birthday there. The Long Beach Hotel had various activities and honeymoon privileges. We also got our room finally at 4 o clock pm (we arrived at 9 in the morning- promised to get a room by 2 pm) after several issues and changes and stayed without our luggage the entire day. With a choice of 5 restaurants, and an extensive range of activities including preferred access to the Ile aux Cerfs Golf Club, your holiday at Long Beach Mauritius are a long way from ordinary. Tripadvisor performs checks on reviews. Looking forward welcoming you back very soon. A hugely anticipated event and one that my sister had been dreaming of ever since childhood. It is not only about the taste, but the style it is served, the truly kind waiters the programs in the evenings were what you would pay hundred to attend what incredible voices these people have my kids and us really, really enjoy it being there. Struggled to get a decent coffee some mornings which is important to me. Long Beach, A Sunlife Resort is located on Belle Mare beach on Mauritius's East Coast. 7.7 Good beach. Maybe at least this here reaches the management. I don't want excuses and apologies from several people- just someone who is taking care of an issue in an efficient and guest centered way and taking complaints and concerns seriously. We recommend calling ahead to confirm details. Thank you for your enthusiasm towards our resort and service. Does Long Beach Mauritius have airport transportation? Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. Yes, dry cleaning and laundry service are offered to guests. My son saw some Paw Patrol toys and they were happy to rent them to him (for free) to play during our stay. The team led by Christian could not do enough for us. Looking forward welcoming you back very soon. Thank you for your appreciation, excellent rating and high recommendation. But several are just not trained. Again the staff is very nice and sweet, but this is not the service you pay for at a five star. Reviews of Long Beach Mauritius Off the B59, Coastal Road , Belle Mare, Mauritius #12 of 24 hotels in Belle Mare See the property Languages: Traveller type: Sort by: 100% verified reviews Real guests. Yes, Long Beach Mauritius offers airport transportation for guests. We are delighted to read that you have enjoyed your stay with us as well as the facilities and services offered, especially Mr. Vimal Rambhojun, our associate, who will be fully recognized for his outstanding performance. We had to extend our stay due to cyclone Freddy which could have been stressful but the whole experience was managed perfectly with as little disruption as possible by the management. The entire team and I look very much forward to welcoming you back to our resort. Review collected in partnership with this hotel. No fresh juices (they can't make fresh orange juice, really?) Thank you for staying with us and celebrating your birthday at our resort. So, so grateful. It was a great experience with Hotel Long Beach. Some simply dont listen. There are more places to choose from in the, Frequently Asked Questions about Long Beach Mauritius. However, your appreciation on the Golf and our restaurants have been well acknowledged and shared. It's simply the little things that make the subtle difference. The place is so cosy, peaceful and it was exactly the place where i wanted to be for my birthday. The only recommendations I would have to the hotel management is that the staff often looked "under the water" and still would smile and take care. But first things first: we had issues with our airport transport as we booked via an agency and we were not able to reach the hotel so we took a taxi. The room we were promised in the end had maintenance issues out of a sudden and we had to move to another one. The whole team looks forward to the soonest opportunity of welcoming you back. The swimming pools, the morning yoga, the entertainment, spa, restaurants, kindergarden they are all really much beyond expectations. The sea was really cool, and I learned how to fly sailing boats. Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast. We got refunded later (as the transfer was already paid and mistakes can happen) but from a five star hotel I expect that they deal with the agency which they are working. Also a great barman and waiter. Top room amenities include a minibar, air conditioning, and a flat screen TV. I certainly look forward to the pleasure of welcoming you again on a next visit to our resort. Yes, guests often enjoy the ocean view available here. Sincerely yours, Christian Jaquier, First of all- the staff is very friendly and some are excellent. I could be misspelling her name, but I recall Channone ? Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. The personal service we received was outstanding; any small niggles we had were promptly and efficiently sorted out. Looking forward welcoming you back very soon. We look forward to welcoming you back to your home away from home in the not so distant future. What are some restaurants close to Long Beach Mauritius? We look forward to welcoming you back to your home away from home in the not so distant future. It is simply not 5 star. Which popular attractions are close to Long Beach Mauritius? Belle Mare . to many issues in the room.renovation required. Yes, guests often enjoy the ocean view available here. With a choice of 5 restaurants, and an extensive range of activities including preferred access to the Ile aux Cerfs Golf Club, your holiday at Long Beach Mauritius are a long way from ordinary. Facilities were quite good but some in need of TLC. Overall a well run and managed first class resort and a credit to this small group of hotels. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. What are some restaurants close to Long Beach Mauritius? May be you can release some pressure from them :), Dear Evelina G, Thank you for choosing the Long Beach Mauritius for your family trip and for sparing some time to share your experience about your recent stay at our property. Warm regards, Christian Jaquier. There are plenty of toys, activities, anything that you can think about. These above mentioned concerns were raised to the Management for actions to be taken. Conveniently located restaurants include Table d'hte Chez Mamie Sophie, Hasu, and Sunshine Fusion. At Long Beach, we've got something for everyone. Thanks to the Manager Seetul and his Team. with and not the guest to deal with it. Eva Maria from Austria :-), Ocean front rooms are overlooking the beach, Dear Guest, I would like to thank you for staying at our resort and also for taking the time to write a review of your experience. Eva Maria from Austria :-), Ocean front rooms are overlooking the beach, Dear Guest, I would like to thank you for staying at our resort and also for taking the time to write a review of your experience. Your satisfaction is the greatest reward of the team and certainly will act as a source of motivation to perform even better. From the moment of our arrival to the moment we left the service at the hotel was impeccable. So, so grateful. Long Beach just oozes cool it combines carefree, elegant living with a blend of contemporary architecture and tropical landscape. Next: the breakfast buffet. Again taking the stress out of a difficult situation. A manager for example. Its 255 rooms are harmoniously arranged in three semi-circles with wonderful views over the crystal-clear waters of the lagoon, the coral reef and the Indian Ocean beyond. You will love it as we did! This gorgeous and modern hotel is surrounded by gorgeous tropical gardens. I did watch them in action for a couple of events and this seemed to be the case for all events they organise, well done to both of you fabulous ladies. Our Management connected with you all along your journey and hope we covered the above-mentioned comments as much as we could. I decided to go to Mauritius for my honeymoon, and Mauritius and Long Beach for the Christmas season were amazing. We will stay here until next week, but will not come back if things do not change. Again taking the stress out of a difficult situation. It's simply the little things that make the subtle difference. Review collected in partnership with this hotel. This place is truly amazing. The rooms were amazing, cleaned and tidied to an extremely high standard every day. This is the version of our website addressed to speakers of English in South Africa. Your feedback is a great source of motivation for us as we try to achieve even higher standards of service and care. Thank you for mentioning our team member Shah Alam, who will be fully recognized for his great service. The personnel welcomed us so well, specially Mr. Adesh who was i guess the one in charged. This Team is so friendly and nice and it was a pleasure to order our Drinks there. Also i want to say some especially and limitless greeding to the really nice Team at the Pool Bar. The excellent service and warm welcome received at Hasu Restaurant. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Loane down at the Tides restaurant took such great care of us every day, thank you! Best of luck Hotel Long Beach, Dear Jubair786, Greetings from the Long Beach Mauritius! Our check in at the hotel wasnt quite smooth as we had to wait for a while (after a long flight from Germany) until we got our room. Yes, Long Beach Mauritius offers airport transportation for guests. Please rest assured that we have taken your constructive feedback on board and will ensure that all our guests will only get the very best in all aspects of their stay. to many issues in the room.renovation required. . We look forward to welcoming you back to your home away from home in the not so distant future. The personal service we received was outstanding; any small niggles we had were promptly and efficiently sorted out. We are glad to hear that you had an enjoyable stay with us. We shall surely share your comments with the whole team which shall definitely act as a boost. Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. high service quality and best food; rooms worn out and renovation required. Long Beach Mauritius: The excellent service and warm welcome received at Hasu Restaurant - See 5,785 traveller reviews, 7,055 candid photos, and great deals for Long Beach Mauritius at Tripadvisor. He made sure that we enjoy the hotel at the maximum and we certainly did. (The light doesnt work in some of the lamps in the new room, there is only one bathrobe for 2 guests). See more questions & answers about this hotel from the Tripadvisor community. Warm regards, Christian Jaquier. Book Long Beach Mauritius, Belle Mare on Tripadvisor: See 5,593 traveller reviews, 7,439 candid photos, and great deals for Long Beach Mauritius, ranked #6 of 11 hotels in Belle Mare and rated 4.5 of 5 at Tripadvisor. The hotel itself is beautiful in a spectacular setting. Dear Gsilbe870421, Thank you for sharing your experience encountered at our resort. beach is very nice. Nearby attractions include Belle Mare Beach (2.8 km), March de Flacq (5.0 km), and Sagar Shiv Mandir (2.7 km). Dear Gsilbe870421, Thank you for sharing your experience encountered at our resort. The hotel itself is beautiful in a spectacular setting. Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast. No pressure!
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