When we first noticed this issue the car had been parked under a garage without moving. My car is a 2015/VW/GTI But last few times its rained, with the roof down, I've noticed water collecting in the passenger footwell. Location UK Car(s) VW GOLF MK7 Dec 9, 2020 . Two weeks back was a strong bad smell of wet rag/carpet, it was very strong. The detailing professional of 20 years at the premier detailing shop says this kind of mildew odor cannot be removed. my email adress bibang007@gmail.com, Have you talked with the dealership? We took a 7k hit on the vehicle value since it was essentially a flood damaged vehicle at that point. I wish to also be included in a class action lawsuit. This has become an issue. Apparently, the front of the cab was stripped and the front sunroof drains were unblocked so I hope that is its last visit for this obvious design fault. Its obviously not. Did you purchase a VW vehicle that was not covered under warranty as promised? Tiguan SEL 2.0 TDI 4M 190PS DSG, Tungsten Silver, TPMS. Tech manager today told me the frame was bent and thus was causing the issues; I replied that sounds like a defect and he agreed. I posted a message last week about a leak in my 2012 high up. Today again, very heavy rain, and again, my daughter complained about the safety belt in the back seat was wetwhen I went to check I saw that there was a wet stain in the roof. Ive recently noticed that ive a leak which is causing the passenger footwell to be wet. :(, I would love to join this or start a new one. Front vehicle photos 1986-2018 Autodata, Inc. dba Chrome Data. After owning it for two weeks, I found water on the drivers side floor and then found water on the drivers side rear quarter panel. Just got it back on Friday from the last round and today it is leaking again. I have been our of a vehicle for 4 days at this point missing work as I require this vehicle for work. Link must be about this specific problem or it will be deleted it must be free & helpful, like a video or web page or forum thread about this exact problem. Passenger Footwell - Water leak. Then decided to do another test, using the garden hose, i put water on the car windscreen, low and behold, water was coming thro the passenger footwell under the glove compartment at the side where all the electrics are. 2019 Alltrack new off lot a little over a year ago, under 10k miles. The pano roof leaked and a drain hose was kinked. No water is pooling under the car from the A/C being on. Pull up front passenger carpet and pad, remove glovebox, 6 or 7 screws in all and unplug lite. Nov 10, 2017. I watched a small river run from between the backseat and the door onto the floor, so I do know it still has a leak. I took it to a premier detailing company to do an extreme ozone and interior detailing, still stinks (still owed reimbursement for this from VW). I need to replace the carpet because of them all and now Im getting sick. The Fora platform includes forum software by XenForo. Thanks. The rear sunroof drains commonly become disconnected from the fittings where . The warranty has expired, and the car is still leaking. https://static.nhtsa.gov/odi/tsbs/2020/MC-10171754-0001.pdf. Consumers reasonably expect that the Class Vehicles, all equipped with sunroofs, will not suffer water damage in the interior of the car when the sunroof is closed during inclement weather.. If you there is a big puddle of water under the vehicle, it may be because it was left running in place for a while. It's going to the dealer's next week (soonest available appointment). A known problem is water leaking to the driver's side front foot well; apparently, this is caused by a water outlet . I don't know. With out any or very little over site of the dealers work ethics or workmanship..Who is suppose to represent them as a world company. Extracted the water with rags. For a better experience, please enable JavaScript in your browser before proceeding. Maybe the rear driver's side door seal? However, this can result in some functions no longer being available. #1. Recently, I was at the dealership the parts guy said it was probably the sunroof drain. Please add me to the list. Get Down to the Core of the Problem. Checked fuses and these are ok. Phoned dealer yesterday who is unsympathetic and asked me to book it in for the aircon, but not the water leak as "there are too many and we can only handle a couple of those at a time as they take a week each to fix" so have to wait until November at least. No mention of fixing electrical problem (no Light in rear wagon) or cleaning of upholstery. Required fields are marked *. VW confirmed it was a manufacturing defect and cover part of the repair because I was out of warranty (albeit by a month). There are ~3-4" of padding and carpet. Something in the buckle, such as a coin, receipt, or something else can trigger a false warning light. VW never attempted to replace the headliner and failed to stop the leak. I bought a 2018 Atlas and has been in 6 times for leaking sunroof. Average failure mileage is 10,800 miles. A VW class action lawsuit claims that the company fails to honor their promised warranty for vehicles damaged by leaky sunroofs. Any guesses? 2015 VW Golf sport wagon w/Panoramic roof window. This can lead to a false or inaccurate reading. Come post about Volkswagen news and other interests. Water leaking into passenger side footwell. It is possible that your coolant system could be leaking water. Not sure if it's the same on UK cars. The right attorney could rake them over the coals and should. document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_3" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_4" ).setAttribute( "value", ( new Date() ).getTime() ); Please note: Top Class Actions is not a settlement This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register. American/Canadian web site, looks like they get it fixed for free. This was after a pretty heavy rain but not sure exactly when it happened. They first started off by running the hose to unplug the drains, that did not work. Jeep Clutch Recall Involves Gladiator and Wrangler SUVs, read stories from drivers who praise our work. Smell was still there, very strong. RECALLS! California consumers may exercise their CCPA rights here. May 09, 2014 Cars & Trucks. A forum community dedicated to UK based Volkswagen owners and enthusiasts. Angus wrote: Wed Jul 07, 2021 11:19 am Could be from a burst windscreen washer hose, had this causing water into front passenger footwell - was on 2014 Polo though, I think VW said it was rear hose. 97 it's a, I have a 2007 h3 hummer base model. Its a bit of an event getting that cleaned up and repaired properly. having some water in the carpet and i just realized that got moldy somemore.gilaaaa. Our dealer service manager took us aside and said to just sell it, it would never be fixed short of removing the sunroof completely, the assembly was flawed. Not the service reps. After reading information, I look in my spare tire area and over 3 gallons of water I pumped out. After a water test it looks to me that the water is running through the car. We use cookies to improve functionality and performance, enhance user experience, and provide tailored content. Wow, Im shocked by how many people have this problem, and VW has done nothing? The mechs cause more damage to the car but do not want to take responsibility again workmanship. SEE, I think it's a 15 pin plug and two wires change on the plug fro 95 to. After removal of my seat, pulling the carpet back.as best I can ive tracked the leak to immediate left corner. Im located in Canada. Audi and VW needs to pay for their defective parts and damage caused! We use cookies to analyze & improve your experience, & to personalize content and ads. http://forums.tdiclub.com/showthread.php?t=93823. Please add me to the list! I removed the sill trim and it is still wet. This is completely normal and should not be cause for alarm. This is a 24,000 mile 3 year and 4 month car (just enough to put it out of warranty). I had to spray deodorant everywhere. 2013 Tiguan with 60,000 miles. My carpet is soaked and mold has set in. And we are bringing it to the dealer in the morning! I would not be a car manufacturer for all the oil in Russia's new oil field. Take the wheel off and wheel arch liner out, there may be a load of crap behind it forcing water in where it usually would not reach, and this will also allow a better inspection, there is a drain hole either side where it joins the wing under the scuttle panel as well which could also be blocked up, when water testing dont pour water directly in holes and openings, you could end up putting water in areas that would under normal circumstances remain dry, instead put the exterior parts back in place and test liberally with a hose, but dont jet it at the car, make it land on the car from above like a heavy rain shower and look up under the dash for the drips while doing so, be sure to remove as much trim as you can to allow a good view, peel back the carpet also, there is also a chance the water is coming in at the rear somewhere and running forward depending on how the car is angled when you park! I just received a letter now for a service action to clean the drain and modify it. They have to deal with VW's mistakes. Browse Categories Answer Questions . The HAVE had the car in and apparently 'modified' the drains to prevent recurrence, but is is disappointing to hear that these STILL seem to be a problem area with the car that is still prone to regularly getting blocked with. We need to all talk together about our leaking sunroofs, Why should we pay to fix them? I just picked up my 09 SEL tiguan yesterday, when I got home, I found that the passenger footwell was soaked with water (from the A/C). 2.0 TDi SWB 150ps 4Motion SEL 6sp man in Atlantic Blue with swivelling towbar MY2019. If it is engine coolant, itll be coming from different places than water typically will, and will need to be addressed separately. Nothing on the drivers . A little water is completely normal. Great warranties :( Please add me to this class action lawsuit. Hi monkeymerc, this might be a completely daft suggestion with respect to an SL, but my wifes VW Passat suffers from the same problem and the water is coming through the Air Con ducts that run under the carpet from the inlet vent ahead of the windscreen. Tiguan 4Motion (5N1) L4-2.0L Turbo (CCTA) (2009) > Volkswagen Workshop Manuals > Heating and Air Conditioning > Evaporator Drain Tube > Component Information > Testing and Inspection . Any advice? I don't recall if there are rear wheel well liners. Some water is completely acceptable. It'll be toward the front of the vehicle, further up than where the A/C condensation would be. For a better experience, please enable JavaScript in your browser before proceeding. If you are trying to figure out if your Volkswagen Tiguan is leaking water, the first thing we need to do is determine if you have coolant or water underneath of the vehicle. Whenever mine goes in for a service i always make a point of getting them to check and clean out the sunroof drains, just in case ;-) Fingers crossed i haven't experienced a leak so far (bet I've jinxed it now). Never had it with a GTI but I did have a blocked air conditioner evaporator hose on a couple of cars. I was also told that as part of the service the sunroof is supposed to have some maintenance done on it but this was not elaborated on. My 2013 Passat had a musty smell, I reported it, my seat belts would be wet after it rained. We just de-rivet and reseal the speaker housings with Butyl cord. Even after the recall fix (again using the totally wrong glue for the application which they will continue to use until it is gone) the problem persists. The rear sunroof drains commonly become disconnected from the fittings where they pass through the body. Itll be toward the front of the vehicle, further up than where the A/C condensation would be. Yeah, definitely have a good look at the fresh air inlet under the scuttle, if the scuttle drains are blocked up it may allow water to seep behind the exterior of the inlet and then down the inside of the bulkhead. I just never see any wetness until it comes pouring on to the floor when I start driving. You definitely have the leak, because almost all Passat owners experienced this problem sooner or later. The spider traps were removed on the first visit for this problem last year so not sure what has blocked them this year! Under no circumstances will I deal with VW concern again. Luckily they are awesome and only charged me for the sunroof portion because they too were baffled it kept pooling with water at the driver side foot well until they asked if I had a new windshield put in at some point. It is a SCAM. I called customer care and was promptly told no. The car has panoramic sunroof and cargo bar, for sure water is seeping from one of the two. Carpet soaked front and rear, plus white mold appeared under rubber floor mats. 1 of 4 the other three were 4dr Sedans, built from late Oct 83. I have 1400 miles on the vehicle. It will usually produce moisture just behind the rear tires. Our 2003 T & C AWD has a water leak that appears after a rain, or even after I wash the van, in the passenger side footwell. I brought the car back to the dealer they informed that the drain plugs were never removed prior to delivery. Vauxhaull Vectra Inside water Leak Problem Fixed Wet floor in the car. The carpet was sodden in the front and back near side, so I dried it out as much as possible with hair drier . We have a current water ingress problem. 2015 Golf wagon stained headliner caused by leaking panoramic sun roof along with water in rear compartment, How do I get in on this? 1 answer. Decide which cookies you want to allow. My daughter has serious medical issues with mold. Cookie Notice We have a current water ingress problem. VW is replacing my sunroof, but refusing to cover costs for replacement for carpets and sound board that was ruined by the water damage. I will never drive another VW for the rest of my life. Noticed after heavy rain the water in the passenger footwell. Just for the heck of it, check the drain in the firewall to make sure there are no leaves in it. of America. I own a 2015 VW GTI 4door SE and attempted to have sunroof serviced/ repaired and was told the sunroof recall for my car has been expired?? So you think a body shop is my next step? SOURCE: 2000 Passat A/C condensation inside car. If youve found coolant on the garage floor, and not leaking water, thatll be an entirely different set of circumstances causing the leak. It even went into limp mode when water damaged wiring shorted out. In 2017, the company agreed to settle diesel emissions claims against them from the U.S. Department of Justice, the Environmental Protection Agency, the California Air Resources Board, the Federal Trade Commission and vehicle owners. Called VW to ask them to make it right, they just thanked us for the info and refused to do anything. I have a 2017 VW Golf Alltrack. They replaced some gaskets and the same issue happened again a free months later. I honestly believe another class action suit should be brought against them. So distressed! JavaScript is disabled. From rain. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Mid-October 2021 I noticed leak along drivers side where hood release lever was, followed by noted condensation on interior windscreens. We take the speaker off and use non setting water proof Butyl rubber sealing cord under the mounting face which squeezes out each side. drug injury lawsuits and product liability lawsuits. If you have a for-profit service, contact us. For a better experience, please enable JavaScript in your browser before proceeding. I take the car out and leave her out one nite. The first bought in 2016 began leaking in spring of 2017. EQT Stage 2 / ACT Street Lite clutch / cp-e Engine mounts / Powerflex Hybrid puck / Baun DP & FMIC / Bilstein B8s / H&R RSB / H&R Sports / Booster seat. This bench can't feature Volkswagen Tiguan-like sliding functionality, but the backrest does recline for greater comfort on longer journeys and the optional Panorama roof gave this part of the interior a light and airy feel. if they know its an issue why don't they just get this done when cars need a service, amazes me the cost cutting that your seeing more and more with VW, used to be a premium brand but not anymore. Here's an unusual find the pre-production prototype of the 1984 GLI 2dr Sedan. Speaker seal was tight as well. Quoted us 2k or more to attempt to fix, and said it would probably still leak. I own a 2013 VW Tiguan which started leaking over the sun visor (passenger seat) over 2 years ago. I noticed the floor mats were wet, and didnt know why. Years after the replacement the seals failed and I had water on the floorboard. Leather seat damage, headliner,door panels.. Repair and cleaning cost about $1100.. VW stated it was a known problem but declined to cover the damage, Common fault! vwvortex.com is an independent Volkswagen enthusiast website owned and operated by VerticalScope Inc. I have taken it to the dealership 3 times to have the carpets and floor mats replaced and it still stinks. Not happy with them as the dealers can just about do what they want. The action is deficient, according to the lawsuit, in that only "a limited . Learn more about the cookies we use. First noticed the leak when I went to pull down both visors & water came pouring out. I had my mechanic try to fix, but the problem isnt resolved. Could also be the sunroof drain as you suspected. Dealer has stated -not covered by any VW warranty- 6 year bumper to bumper warranty is invalid. How Do I File an Appeal for Unum Disability? Luckily for me, it did not smelly coz it's brand new car.. Last week I noticed a horrible smell when I sat in my 9n3 polo. I have a 2012 take one and my sunroof leaks and its going to cost over 3000 dollars to get that repaired so please add me to this. There are ~3-4" of padding and carpet. That gives nowhere for rainwater to go except via the pollen filter into the footwell. Audi says itll cost $5700 and the extended warranty I bought doesnt cover it. . All warning lights were on. Water tracking down the A post under the trim and splashing onto rubber floor mat. Apparently Volkswagen, even when held accountable, does not hold themselves accountable. I have dried the floor yesterday since it was sunny day. Your Tiguans air conditioning system is going to produce water as a product of the cooling process. Rear carpets were soaked with mould and no signs of headliner damage or where the leak was coming from. January 2022 Jason, MAZDA6 shuts down while driving fuel pump not monitored, may be no engine light etc. Tiguan owners were told the front sunroof drains could become blocked with moist debris, allowing water to leak into the passenger compartments. Gjonbalaj seeks to represent a Class of consumers who purchased or leased 2015 to present Audi A1 Mk2, Audi A3 Mk3, Audi TT Mk3, Audi Q2, Audi Q3, Volkswagen Arteon, Volkswagen Atlas/Teramont, Volkswagen Golf, Volkswagen Jetta, Volkswagen Passat, Volkswagen Polo, Volkswagen Tiguan, and Volkswagen Touran vehicles sold with a sunroof. status of any class action settlement claim. https://www.autoinstruct.com.au/manufacturer/volkswagen/mk7-golf/mk7-golf-sill-panel-trim-removal/, https://volkswagen.7zap.com/en/rdw/golf+variant+4motion/golf/2016-746/8/819-819030/, OBDeleven coding mods done on my 2017 GSW S, https://www.golfmk7.com/forums/showthread.php?t=47754. However, the Volkswagen class action states that VW fails to meet promises that they will cover any repair to correct a defect in the manufacturers material or workmanship. Gjonbalaj argues that the company refuses to provide repairs for consumers who are affected by defective sunroofs. expected to be mailed out. By submitting your comment and contact information, you agree to receive marketing emails from Top Class Actions regarding this and/or similar lawsuits or settlements, and/or to be contacted by an attorney or law firm to discuss the details of your potential case at no charge to you if you qualify. 2015 VW Tiguan Panoramic Sunroof leaking around drain tube connection on driver's side soaking around vanity light, running down A pillar, & flooding footwell a couple of inches in heavy rains. Is something stopped up? I'm going back to the dealer tomorrow, but i'd like to get it fixed now, as my carpet is soaked and i'm afraid might start to stink. Seems to have cleared it as water is no longer standing in the gutter. Is my car just ruined forever? Had it storage during the winter. Top Class Noticed a large dripping leak from just behind the rear view mirror and have noticed condensation inside for about the last two weeks. Windshield hasn't been replaced. Had it checked VW dealer wants $900 to reset lights and another $1100 for leak. JavaScript is disabled. I pulled the plastic trim from the console side away and found the source: there is a tube with a rubber intake that the water is coming out of. The water stinks terribly. Shouldn't be that difficult to fix if it is. They replaced the sunroof and the rear drain hoses. The rain inside the car is same as outside. Recently we have been having problems with condensation in the car, but presumed it was just because of the time of the year. Water itself, is often not a problem at all. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Please ad me to the list, Just posted in the 2017 VW GTI se, spell check listed is fyi. Poked around with a cotton bud and found the tiny drainage holes in front corners blocked with black gunge (silt?) Click Change Settings if you want to tailor the use of your cookies. The lawsuit goes on to criticize a recent letter sent to some Volkswagen owners in March 2020 in which the automaker informed drivers of a service action that provides for the cleaning and modification of the front sunroof drain on 2015 to 2019 Volkswagen models. It's 100% caused by water from the outside, and not from the A/C evaporator. If it was never dry, then you don't know if you still have a leak or not. Also charged $149 for labor associated with inspecting/diagnosing sunroof leak. It may not display this or other websites correctly. The same rubber pieces can be seen on the car body where the front door hinges are. I found this the other day regarding the front sunroof drains. Theyre trying to tell me this is just a normal problem that requires ongoing maintenance and I should read the owners manual. Make sure it has the little tip on it to prevent the end from fraying. If you have a coolant leak, thats another thing entirely. A lot of the plugs under the carpet had to be replaced, maybe you have a corroded plug or socket somewhere? Generation 3: T5 is model CR7 [Not available in "VW Atlas" North America!] Just going to pick up the car after the sunroof drains on the passenger side could not cope with the heavy rain we have experienced recently for the SECOND time within twelve months almost to the day. Ive had it to a private garage and to VW. VW has done nothing, 2013 VW tiguan, sunroof leak, it s a manufacturer defect and it creates mold in the back right hand side of the car. VW has not cited this class action lawsuit once, and I have talked to at least 10 different people at VW regarding this. Passenger side front/back totally dry. Got my Tig back after leaving the car with the stealer for 9 days. Caused unknown continous flooding to the floorboard area resulting in multible and severe electrical problems. I have a 2016 VW Golf Sportwagen. I really don't know how long it's been THIS bad. Took to local VW dealership for service yesterday and was told airbag issues covered under extended warranty but not sunroof leak. We bought a 2016 SEL from our local dealer a few weeks back. My 2018 VW GTI Autobahn has started leaking from the vents in front of the sunroof on the roof. Two ruined subwoofers, failed right front speaker, stained headliner and mold in trunk area. If they didn't remove the seats and sill trim and fully lift the carpet off the floor and leave it to dry for several days or a week then it wasn't dry. VW needs to make this right. Today the aircon mysteriously came back to life. Additionally, the tubes are zip-tied to the frame which also restricts the drainage. In my opinion, the ACC, Lane Assist, and Park Assist are compromised because the sensors have been exposed to water. AndyN800. What?!! Please add me. White of Greg Coleman Law PC; and Mark P. Bryant and Emily Ward Roark of Bryant Law Center PSC. Water leak is due to cowl panel dimensional deviations. Can I get in on the lawsuit? Plaintiffs have already filed VW class action lawsuits over the alleged sunroof shattering defects, with a federal judge ruling that the company must face the claims earlier this year. The next rainfall my carpet was soaked again!!! The car was sent out after this video was taken to have the water recovered.